Rikuo11 Publish time 2014-8-23 11:06:22

Didn't receive my gold

I top up twice on 8/21, and only received one order of gold.

Rikuo11 Publish time 2014-8-26 15:43:27

Sooo how long does it take for support to reply?

inSec Publish time 2014-8-27 16:35:08

your better off sending an email to them use their support email, i believe their support mail is [email protected] also you should try the support of the top up option you used.

Rikuo11 Publish time 2014-8-27 23:28:35

It was Amopay but last time I top up its under a different name Joyfun. So I'll just send another email to [email protected] I guess.

Dayzwimmer Publish time 2014-8-28 03:10:39

Please let us know when they reply. I'm really curious since I am thinking of donating as well.

Rikuo11 Publish time 2014-9-11 12:46:43

2 weeks no replies. The absolute worst customer support I've witnessed. I'm out $50 with nothing to show for it. No worries though, you guys won't receive another cent from me. Damn ghosts working the customer support.

evilone Publish time 2014-9-11 21:47:51

I would avoid using that payment method. they have yet to give back money that they said they would at the start of this month. and there has been no word on this yet on getting any money back from over charged payments
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