Paid 10 USD for 400 gold Did NOT RECIEVE
hi my name is Christopher stoll my Character Yado Sho on server #5 today on 7-29-2014 I purchased 10 dollars in gold and did not receive it on my account. this was the first time I did the transaction without paypal. I would like to be compensated for the gold I didn't receive. Please respond ASAP. my email is [email protected]thank you sincerely Christopher Stoll 07/29/14 CHKCARDKRPartners Co., Ltd 827040444137 $10.00
this it what it reads on my bank account :Q:dizzy::curse::funk: 07/29/14 CHKCARDKRPartners Co., Ltd 827040444137 $10.00
07/31/14
DEBIT CRD PURCHASE 07/30 http://pay.gogames 021 68819999 KR 473702XXXXXX0523 304210835112668 ?MCC=5691
$10.00
THIS IS BULLSHIT IVE BEEN CHARGED 2 times now for one purchase :@ and have not received gold for either of them GIVE ME 800 gold or my money back or im filing a complaint Im done with your excuses and saying that is was a failed charge if it was FAILED it wouldn't be on my BANK ACCOUNT TWICE. VERY PISSED OFF
The reason you were charged twice is because the first payment for whatever reason failed or was denied, etc, hilariously companies will take your money the second you press the "Checkout" button, but it will take 3 - 5 business days on average for any money to get back into your account. This is true with any purchase on a credit/debit card. This is the reason why I don't use my debit card on games, I'd rather use mobile payment because that way they can't steal your money. well I didn't have a problem wheni used my paypal account but the one time it wasn't there and I clicked on the next thing and this happened and customer support keeps telling me the transaction failed even though I showed them proof of both times it was taken
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