Bleach Online Forum

Title: Are you satisfied with the level of Costumer Service provided by Gogames.me? [Print this page]

author: dizzyd00 time: 2014-8-4 17:09:05 Title: Are you satisfied with the level of Costumer Service provided by Gogames.me?

Hello Everyone,

I just want to start a discussion on the level of Costumer Service you have recieved during your time playing Bleach Online. Feel free to share your experience!

author: Tigru45 time: 2014-8-4 17:42:25

Customer* and I didn't need it as of now, but I see a lot of unsatisfied people.

author: [email protected] time: 2014-8-4 18:30:51

the support only sucks, thats enough to say i think

author: KillYourDeath time: 2014-8-5 04:54:29

They don't even respond -.*

author: [email protected] time: 2014-8-5 07:55:12

I am coming from a game with better than average customer service, even for a browser game. Here it is virtually non-existent.

author: deryth time: 2014-8-5 08:00:31

They have a customer support? Lol. Didn't even realize. xD
And also, well, I've not really encountered anything to merit customer support but I'd have to say there's alot of unhappy customers around. xD

author: rubexcube666 time: 2014-8-5 14:04:40

[email protected] is the email for support. Normally takes 24-48 hours for a response, responses seem to be copy and pastes of a generic answer.

Given they probably don't have the staff to get through thousands of emails.

author: [email protected] time: 2014-8-15 04:20:38

for real?? there's a costumer support here?? O.o

author: [email protected] time: 2014-8-15 04:26:45

[email protected] replied at 2014-8-15 03:20
for real?? there's a costumer support here?? O.o

Of course there is

author: [email protected] time: 2014-8-15 04:30:40

[email protected] replied at 2014-8-15 03:26
Of course there is

i really dont know that because i dont get any response from them

author: [email protected] time: 2014-8-15 04:34:17

[email protected] replied at 2014-8-15 03:30
i really dont know that because i dont get any response from them

That's what I'm for now

I don't know all the answers but I'm pretty sure I can find most of them out .

author: [email protected] time: 2014-8-15 04:36:43

i see now.. i would like to apply to but i dont know how.. can you refer or tell where i can apply too ??

author: nieverland time: 2014-8-16 21:58:36

go games customer service do this

:

[attach]774[/attach]

author: [email protected] time: 2014-8-16 23:40:38

nieverland replied at 2014-8-16 20:58
go games customer service do this:

That's not true!

....totally.

author: Eldoret time: 2014-8-17 01:23:43

Edited by Eldoret at 2014-8-17 00:33

I just witnessed something in world chat that I found extremely disturbing. An argument broke out on server 1 and it was 1 player vs. another guild. They bantered back and forth for a bit, nothing serious, and mildly amusing. Then a mod comes in and starts banning people that continue to talk in world chat which is ridiculous. He also happens to be in the guild of the players that were being attacked. Is this "customer service" you're referring too? That's just blatant abuse of power, which is completely stupid. No one was being hurt, or verbally abused in any way, just silly banter - which breeds competition, something that's good for games. It's not like a lot can take place with the chat limit that's inherent in the game anyways.... Total B.S., if you choose mods like this and let them abuse their power to protect their own guilds, then you've got a long way to go before you provide a reasonable level of "customer service."

What a joke.

author: nieverland time: 2014-8-17 01:41:50

[email protected] replied at 2014-8-16 22:40
That's not true!

....totally.

atm seems like that because a lot of complains about missing gold, money charge and 0 gold (happened to me twice

) a lot of bugs, missing functions and things like that bro

i really hope this gonna change because they didnt answer to one important thread, only easy threads. and this game have a lot of potential

btw how many days since the lv gift pack and the 40 daily vit?? and no single answer about that

author: [email protected] time: 2014-8-17 01:49:06

nieverland replied at 2014-8-17 00:41
atm seems like that because a lot of complains about missing gold, money charge and 0 gold (happen ...

The reason for this is, I'm the only one posting about it, and I'm just side help. But at the same time, it's been answered many many many many times about the AmoPay issues and it get's frustrating repeating it, especially when Charlie has a pinned thread about it.

I've also answered about the lvl gift pack and daily vit, I was told directly it would be fixed this weekend, I'm not sure the hold up. I have not seen/spoken to them in 2 days as they have not been around in my reach. When I find information out, I'll be sure to post it

For those of you with extreme patience, I thank you.

author: nieverland time: 2014-8-17 10:31:32

[email protected] replied at 2014-8-17 00:49
The reason for this is, I'm the only one posting about it, and I'm just side help. But at the same ...

Well the lv gift pack is back, like i said here are only 50 golden reishi

but anyway its done thx bro

author: Heisenberg time: 2014-8-17 11:00:33

Support is so good that it's been one week hoping to solve my problem

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