Bleach Online Forum

Title: NO SUPPORT AT ALL!!!11 [Print this page]
author: farmerford2010    time: 2014-11-1 00:33:03     Title: NO SUPPORT AT ALL!!!11

When is the merge? We are US server 60 and no one is ever on
author: ShawnTheWolf    time: 2014-11-1 00:39:13

well it wasnt that long before they fixed the eu severs >.> so they may have pushed it back to make sure it works without bugs, until you want bugs and not be able to get on at all then be my guest
author: Charlie    time: 2014-11-1 01:02:40

Note: The author has been banned or deleted.
author: catrapes    time: 2014-11-1 01:13:47

my emails are not answered, can we at least know if the eu servers are getting the ultimate battle rewards
author: ahhhsome    time: 2014-11-1 01:14:51

YAAAAAY!!!!!!!!!!!!
author: raptor    time: 2014-11-1 01:18:34

but will the rewards for ultimate power be delivered to those on EU servers waiting for them before mergers happen, also any idea who will merge with who.
author: jw4115ta    time: 2014-11-1 01:18:56

i cant email support, emails are coming back. i need an answer when i will receive r ef und for tr ansa ction from almost month a go. and what  the chances are ill get bp event reward? i was 1st but nobody on my server got it.

eu 7
author: catrapes    time: 2014-11-1 01:21:41

honestly the thread always dies when people start asking about the EU ultimate battle rewards.
We just need an answer thats all dont keep us hanging here.
author: farmerford2010    time: 2014-11-1 02:32:18

Thanks I thought merge was yesterday and people kept saying since we are a new sever but dead we wouldnt get a merge
author: [email protected]    time: 2014-11-1 03:42:42

Charlie replied at 2014-11-1 00:02
We are planing to merge servers on Nov 4-6

Still waiting on my list of who is going where Mr Charlie
author: Brahmastra    time: 2014-11-1 03:55:01

Well damn.. I hope this won't delay the cross server battles.
author: CupCakez    time: 2014-11-1 12:23:14

It was about time
author: catrapes    time: 2014-11-1 12:34:57

juST WAIT guys, the halloween event is gona be screwed by this merger : )another happy coincidence
author: [email protected]    time: 2014-11-1 16:04:55

[email protected] replied at 2014-11-1 10:42
Still waiting on my list of who is going where Mr Charlie

Yeah Mr. Charlie give the list our best carefull moderator and than let him share it with us ^^
author: mazukazaru    time: 2014-11-1 16:10:40

CAN YOU PLEASE GIVE OUT THE UBP TITLES THAT EU DIDN"T GET YET...
author: DarthVille    time: 2014-11-1 16:15:48

juST WAIT guys, the halloween event is gona be screwed by this merger : )another happy coincidence


You know if that would happen, players will quit servers faster then Jews leaving Egypt

(PS: for those who  think this is racist speech please read (Book of Exodus in the Bible ,Exodus means leaving, because this is the book about the Jews leaving Egypt )
author: ShawnTheWolf    time: 2014-11-1 16:20:55

Edited by ShawnTheWolf at 2014-11-1 15:23

so? people have been complaining about there sever dying more then an event? they want more people then that event that going ends in 4 days, im pretty sure of it, even it people  "leave" there will be more due to the merge so? win win
author: DarthVille    time: 2014-11-1 16:25:10

so? people have been complaining about there sever dying more then an event? they want more people then event that ends in 4 days, im pretty sure even it people "leave" there will be more due to the merge so? win win


on my server we are like 20 on daily event, if this event will be lost like BP, we will be like 10, 15, and btw I am on maybe 5 weeks old server, if they will merge us with another 10 players server, we will be 25, so from 20 to 25 in 2 broken events and 1 merge, that will be a Hit.. ups sorry I forgot the S before H
author: ShawnTheWolf    time: 2014-11-1 16:31:52

i am pretty sure the event wont be broken might be reset like PS or whatever else is, but you will find more people asking about cross-over, and merge more then this event thats up
author: ShawnTheWolf    time: 2014-11-1 16:37:27

DarthVille replied at 2014-11-1 15:37
that's because they "merge" servers, I think for 2 months If I read past-topics

and?, thats bad how?
author: DarthVille    time: 2014-11-1 16:37:53

i am pretty sure the event wont be broken might be reset like PS or whatever else is, but you will find more people asking about cross-over, and merge more then this event thats up


that's because they "merge" servers, I think for 2 months If I read past-topics
author: DarthVille    time: 2014-11-1 16:43:02

and?, thats bad how?


not bad, just slow, they open new servers after new servers and merge still not ready, arena cross-over not ready, lots of things to be done and 0  results
author: ShawnTheWolf    time: 2014-11-1 16:45:43

DarthVille replied at 2014-11-1 15:43
not bad, just slow, they open new servers after new servers and merge still not ready, arena cross ...

well a lot of test had to be done unless you anted bugs, and i guess they was doing sever by sever to make sure there wasnt all op people in the same clan or w.e lol
author: DarthVille    time: 2014-11-1 16:47:45

Edited by DarthVille at 2014-11-1 23:50
well a lot of test had to be done unless you anted bugs, and i guess they was doing sever by sever to make sure there wasnt all op people in the same clan or w.e lol


maybe... nobody knows for sure, they don't  communicate
author: ShawnTheWolf    time: 2014-11-1 16:50:11

DarthVille replied at 2014-11-1 15:47
maybe... nobody knows for sure, they don't  communicate

one dose everythingwrong he talkes to us he made a post about what we can think will happen with this merge
author: DarthVille    time: 2014-11-1 16:56:06

one dose everythingwrong he talkes to us he made a post about what we can think will happen with this merge


If someone from technical staff, already made a topic about this maybe people will not make useless topics about what they think... but still 0 words from staff nobody knows nothing
author: ShawnTheWolf    time: 2014-11-1 17:01:53

DarthVille replied at 2014-11-1 15:56
If someone from technical staff, already made a topic about this maybe people will not make useles ...

http://forums.gogames.me/thread-3415-1-1.html
look here
author: DarthVille    time: 2014-11-1 17:04:22

http://forums.gogames.me/thread-3415-1-1.html
look here


Post time 2014-10-18 21:14:24 and you see any merge ?
author: okanavans    time: 2014-11-1 17:26:59

Edited by okanavans at 2014-11-2 01:29

another bug event is cominghalloween event is gong to be nothing
remembar last UBP . some player pls go and make top uplast day 05.11.2014-23:59 for top up
dont forget it
eu15
level:83
bp:259
author: raptor    time: 2014-11-1 17:55:42

eu s2 is still waiting for ultimate battle power rewards as well, no-one has received any yet.
author: catrapes    time: 2014-11-1 18:44:54

bad bad support
author: [email protected]    time: 2014-11-1 18:45:26

mazukazaru replied at 2014-11-1 15:10
CAN YOU PLEASE GIVE OUT THE UBP TITLES THAT EU DIDN"T GET YET...

Again, they are handing out EU rewards manually and person by person apparently.
author: [email protected]    time: 2014-11-1 18:47:05

DarthVille replied at 2014-11-1 15:43
not bad, just slow, they open new servers after new servers and merge still not ready, arena cross ...

THey are ready, they just don't want to do it yet, Server Clash is Nov 8, after merger. Merger was delayed due to EU issues. That's all you need to know.
author: [email protected]    time: 2014-11-1 18:49:35

DarthVille replied at 2014-11-1 15:56
If someone from technical staff, already made a topic about this maybe people will not make useles ...

There is no technical staff. There is two support, Cyrus, and his boss, Charlie, and me on forums to communicate with them.
author: catrapes    time: 2014-11-1 18:51:12

our mods are good but the developer is just way under performing.  Thank you mods : )
author: ShawnTheWolf    time: 2014-11-1 19:10:09

[email protected] replied at 2014-11-1 17:49
There is no technical staff. There is two support, Cyrus, and his boss, Charlie, and me on forums  ...

:p how are you everything
author: [email protected]    time: 2014-11-1 19:10:12

ShawnTheWolf replied at 2014-11-1 18:10
:p how are you everything

It's Sakai, and I'm fine, just tired.
author: ShawnTheWolf    time: 2014-11-1 19:29:32

[email protected] replied at 2014-11-1 18:10
It's Sakai, and I'm fine, just tired.

ah sorry sakai, and thats good
author: [email protected]    time: 2014-11-1 19:48:30

Charlie replied at 2014-11-1 00:02
We are planing to merge servers on Nov 4-6

do we get a list of the servers merging or are we asking for too much
author: CupCakez    time: 2014-11-1 19:53:57

Charlie replied at 2014-11-1 00:02
We are planing to merge servers on Nov 4-6

You will need 2 days to finish ? I know it's not easy or you think to merge one of days 4,5 or 6th ?
author: [email protected]    time: 2014-11-1 21:19:03

CupCakez replied at 2014-11-1 18:53
You will need 2 days to finish ? I know it's not easy or you think to merge one of days 4,5 or 6th ...

They will merge some servers one day, some more the next ect...
author: DarthVille    time: 2014-11-1 22:34:23

Edited by DarthVille at 2014-11-2 05:37
There is no technical staff. There is two support, Cyrus, and his boss, Charlie, and me on forums to communicate with them.


ok first of all I don't have something with you just because you are a part of staff, I know it's hard for you 2 and other guy to take it for the team and maybe you 2 don't have any info about certain facts about game, but still put yourself as a player in our place, nobody give's info, no one from devs team cares about our in game problems or opinions, no one from devs team  give us any info about how come some people received their rewards on BP Event and others NO, I think there should be more talking between forum team and devs, better communication since forum team should be the bridge between players and devs
author: gtlegend    time: 2014-11-1 23:53:09

Edited by gtlegend at 2014-11-1 23:35

No support because one these people seem to be tards or something, and players despite being screw over multiple times and with BP event are still going to go and spend money on the halloween event people complain and still spend money on the game before they get any kind of response or compensation so they dont care about our problems when money is still coming from our retarded wallets. (when i say our i dont mean mine )

i had 360+ gold and 800+ coupons disappear on me like 2 months ago and i email them and up to now still no reply or compensation. i even told them i want a reply even if they plan to do nothing and i couldnt get it.
author: Tarush    time: 2014-11-2 02:05:49

gtlegend replied at 2014-11-1 22:53
No support because one these people seem to be tards or something, and players despite being screw o ...

I had a similar issue (although it was only about half as much as what you lost) and no response at all. I waited a few days and sent another email. I again asked for a response. Nothing. That's fine, if they can't support the product, then I don't need to spend any more money on it. I appreciate things like the new Halloween event, but even that has loads of bugs in it. Partner mod, still bugged. Achievements, still bugged.
author: odrion    time: 2014-11-2 03:21:59

Charlie replied at 2014-11-1 00:02
We are planing to merge servers on Nov 4-6

merge? send rewards 1st,on BP ivent on EU servers,2nd already run the cross-server fights,and only then do merge
author: odrion    time: 2014-11-2 03:22:19

DarthVille replied at 2014-11-1 21:34
ok first of all I don't have something with you just because you are a part of staff, I know it's  ...

they do not see the point of communication with us, and news reports about their work. they do want to get that silence us for this money
author: KHONHAX    time: 2014-11-2 04:10:14

I don't get it.   Admin says no support at all and then says when the merge is.   Is that why I need to wait 3+ weeks to get a reply from support emails? (still haven't received the reply btw...)
author: CupCakez    time: 2014-11-2 06:39:32

[email protected] replied at 2014-11-1 20:19
They will merge some servers one day, some more the next ect...

Thank you for info, Sakai. Nice work! Keep up the good work!
author: [email protected]    time: 2014-11-2 06:41:43

odrion replied at 2014-11-2 02:21
merge? send rewards 1st,on BP ivent on EU servers,2nd already run the cross-server fights,and only ...

They are sending them out slowly manually, and no to the cross server before merge, as cross server takes 28 days or so to complete, with a week or 2 in between it. I don't feel like waiting a month for merger, so no.
author: [email protected]    time: 2014-11-2 06:48:05

DarthVille replied at 2014-11-1 21:34
ok first of all I don't have something with you just because you are a part of staff, I know it's  ...

I am the forum team, support is Cyrus and his boss Charlie, then you got the Devs, who do what they want for the most part. Support probably doesn't know why not everyone has the rewards given out, the devs seem to do things how they want, so it's a waiting game. They don't have a big enough staff in support to communicate with you all the time, they are also in China, so the time difference effects it as well, and a bit of a language barrier.

THat's just things we have to deal with, it's an open beta game, they don't force anyone to pay, they don't force anyone to play. If you top up, knowing it's an open beta game, and there will be bugs and issues, then that's on you. They will fix it as/when they can.
author: [email protected]    time: 2014-11-2 06:48:58

Tarush replied at 2014-11-2 01:05
I had a similar issue (although it was only about half as much as what you lost) and no response a ...

What's bugged about the partner mod and how is it effecting you in any way?
author: odrion    time: 2014-11-2 08:32:17

[email protected] replied at 2014-11-2 05:41
They are sending them out slowly manually, and no to the cross server before merge, as cross serve ...

Well, I mean that personally on my server and all so well, the monsters are killed, but only on guild wars bored one line only.
I would like more of interesting things, like in Naruto(even though I threw him play already as 4 months =D )
author: farmerford2010    time: 2014-11-2 14:17:42

When you seen a fourm with a BP      

S11
Level 110
Sakai Riku
905,000 BP 11/2/14

Is that the real stats or a special title for posting?
author: Tarush    time: 2014-11-2 16:12:37

[email protected] replied at 2014-11-2 05:48
What's bugged about the partner mod and how is it effecting you in any way?

The first day it was up it said that the partner map could be reset for 0g. Reset a few and it took 120 coupons, then would not let me complete the maps. The first time through a new character map it locks up on about 50% of the battles and freezes completely. An email was sent twice with no response. I was only able to get a screen shot of the inability to repeat the character maps after they were reset but not the 0g as I had used my reset chances for the day. After the daily reset, it showed it costing 40g or whatever for a reset of the partner map.
author: zjwrckq    time: 2014-11-2 19:53:44

Charlie replied at 2014-11-1 00:02
We are planing to merge servers on Nov 4-6

so it means we cant log in during that time, right?

yay vacation
author: [email protected]    time: 2014-11-2 20:18:34

Tarush replied at 2014-11-2 15:12
The first day it was up it said that the partner map could be reset for 0g. Reset a few and it too ...

The 0 gold thing was a visual error. The battle lock up's, the battles complete, you simply have to skip battle, or refresh.

As for not being able to repeat them, was anyone else having this issue? I know I've reset some personally and they worked fine.
author: lkyuusen    time: 2014-11-2 21:10:23

Charlie replied at 2014-11-1 10:02
We are planing to merge servers on Nov 4-6

go go go make it smoth im counting u admin
author: Tarush    time: 2014-11-3 02:57:51

Edited by Tarush at 2014-11-3 04:30
[email protected] replied at 2014-11-2 19:18
The 0 gold thing was a visual error. The battle lock up's, the battles complete, you simply have t ...


A visual error? Please explain? If it does not load the correct data and a player makes a decision based on that incorrect data, they need to fix it. This is like the current event showing tasks from the first day on the third day. You complete that task, but it does not give you a match because it is displaying the wrong information. It has done this several times throughout yesterday and today. They also need to restore the player due to the error.

The lock up causes 7-8 reloads on average. Not too big a deal, unless you don't win the battle and you have no idea what happened during the battle. Did they have stunners? Was it a lucky hit? Who knows? Too bad, so sad for you.

The issue with it not allowing the play of the reset map was addressed in another thread where several people had it happen as well. As I said, I sent two emails. What has it been? A week and a half now since the first one and no response? Yes, I check spam folder as well, just in case.

The end result is this: I was on a top up schedule of every two weeks. Due to the lack of support, I did not top up last time. Seeing as how there is still no support, I likely will not this week either. I know that just on my server alone there are two other people that are not going to top up right now because we feel like more problems are being created in this game than are being fixed. They open a new server every day, but bugs reported on here months ago are still not addressed (i.e. achievements not working, zombie/ghosting mobs and partners in battle). I can't throw more money at it and hope that they just decide to start doing something. I appreciate events like the current one (if done without the bugs), but what a lot of us would like is just some sort of acknowledgement that we are actually valued customers. If I am told to send an email to report a bug and a response will be received within 3 business days, then I expect that.

*edit* wanted to see what the cost was today to reset the partner map, it says 0 gold. I got a screen shot this time. Won't let me post it though. I'll try again later. So it's still not fixed.
author: evagorasl    time: 2014-11-3 10:47:33

Tarush replied at 2014-11-3 01:57
A visual error? Please explain? If it does not load the correct data and a player makes a decision ...

I think the problem with the partner mod is that you reset a character while you have 0 total chances of cultivating left, thus even if you reset the character, you can't cultivate him/her unless you buy an extra cultivation chance.
author: [email protected]    time: 2014-11-3 11:15:15

Well do the Server merge as quick as possible many offline players are there who dont even play the game
author: zjwrckq    time: 2014-11-3 13:53:47

is the merge going on now, i cant log in.?
author: ShawnTheWolf    time: 2014-11-3 15:22:56

zjwrckq replied at 2014-11-3 12:53
is the merge going on now, i cant log in.?

4th - 6th is what they said
author: [email protected]    time: 2014-11-3 18:58:07

So tomorrow is the day right? Still no announcements which server merge with which ones :S
author: ShawnTheWolf    time: 2014-11-3 23:11:37

zjwrckq replied at 2014-11-3 12:53
is the merge going on now, i cant log in.?

Announcements On Server Merger and Cross-Server Battles
http://forums.gogames.me/forum.p ... &fromuid=733884




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