Single Top-up missing

Rommelhoff

hi there Ikeda from server 76 here,
just top-up 3200 gold at server time 00:12 and didn't get my single top-up´s the only reason i know that is that i only have 12 purple reishi and i shoud get at least 50 from the single top-up
can u tell me if i got that wrong?

p.s. since it 4 top-up´s i didn't get i hope for an answer soon...

KrisKingOfLegend

you mean the rewards or the gold???

KrisKingOfLegend

Rommelhoff replied at 2015-3-15 19:53
i mean the rewards, i got the gold just fine :-)

did you delete them on accident??

i do that sometimes with my soul hunts or coupons from events -__-

Rommelhoff

KrisKingOfLegend replied at 2015-3-16 02:45
you mean the rewards or the gold???

i mean the rewards, i got the gold just fine :-)

Rommelhoff

KrisKingOfLegend replied at 2015-3-16 02:50
did you delete them on accident??

i do that sometimes with my soul hunts or coupons from events - ...

i dont see how, i mean i never done that ever...

KrisKingOfLegend

as single top up is if you top that amount in 1 ~ 2 tries

single top ups doesn't = accumulative top up


they do this because they want you to do math to get the most rewards and then screw it up and accidentally spend more than you should

Rommelhoff

KrisKingOfLegend replied at 2015-3-16 03:03
i'll put a report in for it to be investigated..

i really can't think of anything else that would ...

the accumulative top up i there at 3200 and i got the rewards from them, and got the rebate too

KrisKingOfLegend

Rommelhoff replied at 2015-3-15 20:00
i dont see how, i mean i never done that ever...

i'll put a report in for it to be investigated..

i really can't think of anything else that would block your rewards

what rewards did you get

you should check out the accumulative top up and see if the server read it

Rommelhoff

KrisKingOfLegend replied at 2015-3-16 03:03
i'll put a report in for it to be investigated..

i really can't think of anything else that would ...

thx for the quick reply

KrisKingOfLegend

Rommelhoff replied at 2015-3-15 20:04
thx for the quick reply

i do wicked fast replies this late at night [ for me ]