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rebate rip off [Copy URL]

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1#
Post time 2016-10-17 00:22:51 |Show the author posts only |Descending
I topped up yester day and received no rebate because the rebate icon was not displayed yesterday, but it is there now. What's up with that bull GG. So anyone who topped up yesterday just don't get a rebate then? That's screwed up. Not getting my rebate cost me. I was no longer able to get a zampacto like I had planed.

This is bull. I really hope you plain on resetting the whole deal or compensating me. Not just for the gold you never gave me but my loss at my zampacto I originally topped up to get.

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2#
Post time 2016-10-17 00:31:31 |Show the author posts only
What the hell!!! Now we can't contact support???

I just tried to go to your support page and the link is doing nothing at all. Same for your contact us link.
Neither one is working. So How am I supposed to contact someone about this. Seems more like GG's is finding more ways to screw players and keep them from asking about it.

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3#
Post time 2016-10-17 06:16:56 |Show the author posts only
There was never a support page. It's an email address.

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4#
Post time 2016-10-17 08:24:29 |Show the author posts only

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5#
Post time 2016-10-17 10:26:20 |Show the author posts only
same happened to me , i couldn't reach support at all...

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6#
Post time 2016-10-19 07:03:08 |Show the author posts only
it's simple. if the rebate isn't active during the time span you top up it's your own fault! check the events before you top up, not hard. even starting on a brand new server and trying to get top VIP player, log in get to level 20/30 F2P and if you there aren't ANY events or the events you want to top up for than don't top up. this isn't a fault of gogames this is a fault of your own. I waited a day on a brand new server to top up so I could get good events, people spend weeks waiting for good events to top up, it's general practice.

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7#
Post time 2016-10-20 05:48:55 |Show the author posts only

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