I Top up 1200 Gold But Not receive 1200Gold at game

aqtribal

I Top up 1200 Gold But Not receive 1200Gold at game
i top up via Paymentwall(cherry Credit)
It succes but my gold not increase
Pls Add It To My Account
ID aqtribal
Server 9
here the screenshot

aqtribal

pls respond this fast, i need 1200 more to VIP 6

aqtribal

hello pls resond,, i neef VIP 6 before arena EVENT end at 19:30,, Wtf,

aqtribal

wtf, no respond all do u think is money, but bad management as hell.. fck .. i even mail u at [email protected] and not even respond and not even get my missing 1200G.. holy......

aqtribal

@ total i donate today
1200x5
400x1
i suppose to get 6400
but instead i get 5200(miss/didnt get the 1200 ones)Here the screenshot

u can check how many gold i get today,, -_-, eat all of money we have but kind suck of replying/respond to fatal error like this,,
how bad management u have for a new game ...

aqtribal

wtf, still no respon

aqtribal

omg,, what kind of service , like this i just spend money without getting nice treatment,, no respond from admin/staff here, and at [email protected] no respond too.....sigh
Its 30USD i lost 1200G and you take this as a funny thing so you not even respond or help me?? aw,.. really bad

soundninhaku

We'll get back to you ASAP. Please be patient.

aqtribal

@soundninhaku
OK thx , but pls get back my gold before 00.00 server time at S9
because the purpose for me to top up so i can reach certain event that give me reward,
but i cant claim that reward right now because i didnt get my 1200G,,
pls , u can check my character log from getting gold in game\
i top up 1200x5 but im only get 1200x4,, pls help give me back my gold before the 7week event end about 8 hours more.. thx for your concern

aqtribal

TIRED OF WAITING.. ALREADY EMAIL YOU AT [email protected] BUT NOT EVEN SINGLE RESPOND U GIVE/REPLY
JUST WAIT.. I WILL REPORT THIS CASE TO ONLINE GAMING LAWSUIT
HOPE THEY CAN CLOSE YOUR SERVER AND GET U A DAMN HIGH TAX
FCK MANAGEMENT U HAVE,, CANT EVEN HANDLE THINGS LIKE THIS, I EVEN POST A SCREENSHOT AS A PROVE THAT I LOSE MY 1200g
ITS ALREADY 3 DAYS AND STILL NO RESPON,
JUST WAIT.. I HOPE AFTER I REPORT THIS CASE THEY CLOSE UR FCK ASS SERVER