Coupon Bug

ZootedInc

I have 3 other emails i sent to [email protected] and have yet to heard back from them, so i will be posting the emails i sent to them on this forum and hope i get a better response



        
Info on player and location

Sever:     US 151

Character Name:   Zooted Inc   - lvl 64   - Vip 2

Type of Problem:   In-Game Bugs




This has been happening for a while now, i also have sent other emails to support about this and 7 day event bugs,


i started noticing my coupons disappearing for a while, and since the event visoreds revenge, i have noticed it more because it sends me a mail when my coupons disappear, but i havent bought anything and my coupons just keep dwindling down,

so this has happened pretty much every day, and that's just the times that i noticed that it has happened


the most recent time it happened, is when i was auto battling the lvl 30 instance, and then i come back and i have a mail saying that i spent an amount of coupons that i have not spent,  and i did not buy anything or receive anything for those missing coupons,

i also had a bunch of coupons go missing with a reiastu bug, because it didnt take my reiastu pills,

so i started out with 2500 coupons before i started using them, and now im down to 500. and i have not spend that much, plus all the coupons i get every day from different activities

this has happened a lot, it always seems like when i come back from a auto-battle that my coupons go missing, and i cant figure out why that is happening,

i would like to top up to vip 4 but im scared that my gold will go missing, please can u tell me why the coupons are going missing, and if u can figure out how many have gone missing?ve yet to hear back so i will be posting all my emails to the forum and see if that helps