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Coupon disappearing [Copy URL]

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1#
Post time 2015-4-29 11:38:02 |Show the author posts only |Descending
I emailed gogames support like 3 or 4 times and havent heard back

In game bugs
Server - US 151
Character - Zooted Inc
Bugs - ingame coupon bugs


but is anyone else noticing that their coupons are going missing, like ill be AFK while im auto battling or doing an auto instance, and when i come back ill have a email from visoreds revenge saying that i spend 50 coupons, and now i see that i spent 100 coupons,

i think i posted my other complaints in the wrong section so ill be posting them here,

but has this happened to anyone else, and what sux is that before visoreds revenge i had no way of knowing what happened to my coupons, so i prolly lost a bunch, i knew i was missing some but i thought i was just forgeting i bought some but now i know they are just disappearing,

and this happeneds every single day, and its really starting to piss me off, i have 500 coupons left and 500 gold., i would just spend them coupons so i dont lose them but then ill prolly lose my gold which i want to save for something down the road,

and i want to top up to VIP 4 at midnight, but i really dont want to be losing my coupons and gold every day, or any day for that matter, plus the visoreds revenge will be ending today at midnight so i wont know when im losing them, im gonna have to keep notes,

so please please please fix this bug, and maybe put in a purchase history so we can see where out coupons and gold are going,

also if u can reimburse me for my lost coupons that would be greatly appreciated, and i know i speak for other when i say we spend money to support this game but topping up and we should have some expectation of support and security, and i know every one would agree

thank you for reading this and hope to hear back from you

~ Zooted Inc

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2#
Post time 2015-4-29 19:17:25 |Show the author posts only
if you are non vip4, do you press autobattle gold speed up button? (because this will cost you)

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3#
Post time 2015-4-30 16:54:27 |Show the author posts only
no i dont, i just hit auto battle and then leave the comp running, and come back, but there might be a bug where it is charging me anyone but i wouldnt know,

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