lost 1000 gold reshi

reapersnight

I had 1968 gold resihi  before I turned 70 plus the 50 from turning 70.  I spent 1000 on visored hirake .  I tried to buy haribel and it said something about my formation I have 9/12 character slots. it took 1000 gold resihi from me but didnt give me haribel. I am on US server 87 Toon name : Nagano Ryu. I tried to buy it around 2045 central time. I would like some help on this plz . Thank you very much.

reaper0001

hmmmmmm hmmm

reapersnight

Where is the customer support at. I have now put in 2 emails plus this forum post.  I have not heard back from anyone from customer service yet. I lost 1000 gold reshi from this I guess a bug.  I would either like my 1000 gold reshi replaced or get what I wanted in the first place haribel. I topped off during the xmas tree event and traded for the gold reshi so I could purchase thes 2 toons. I would like for support to contact me, either here or my in game email to resolve this bug I am guessing.  Really unhappy paying customer .

SACk25

Did you take a screen shoot of that? If you did, send it to the staff.

reapersnight

I didnt even know it happened until after the fact I thought I bought the toon. I have sent 2 emails regradeing this no response yet.

BurakCinar

to [email protected]?

theasom3

reapersnight replied at 2015-1-3 18:25
I didnt even know it happened until after the fact I thought I bought the toon. I have sent 2 emails ...

did you check the second page of character pages?

reapersnight

thks for replys guys first yes that email is where I sent 2 emails to  second I only have 1 page

when I tried to buy it said something about my formation.

Ragnos

At least now I know to look out for this. Now I will always check to make sure I have enough partner slots.

reapersnight

I have 12 slots and 8 toons   can someone from support plz help me with this. my emails aint being replied too.its been over a week now and 0 response from anyone with gogames, If this is a bug. its gonna need to be fixed.