Problem with payment.

SdNA_NL

Paid for gold. However after payment i received an error.
The RL money is now ofc gone, but it has not been notified by gogames that the payment has been made.
Since mailing "tech" support isnt working (guess no-one works at this company on sundays, or has a re-direction mail.) However I did and included the error I received.
I figured ill try this. Or spam the forums till I might end up getting a responds.
Just to show it:

[size=12.8000001907349px][size=11.1999998092651px]Server Error in '/' Application.

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Runtime Error[size=11.1999998092651px]Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".

<!-- Web.Config Configuration File --><configuration>    <system.web>        <customErrors mode="Off"/>    </system.web></configuration>

Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.

<!-- Web.Config Configuration File --><configuration>    <system.web>        <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>    </system.web></configuration>

This was / is the error I received.
Just to let the "smart's" know (people that think they can respond yet have no actual intel on the situation).
I emptied coockies, reloaded pages etc etc. So thats not the problem, since I still have not received gold / notification from gogames.

GG. GoGames...

Ragnos

I'll tell you now that your not the first to encounter this. What it is basically says is that the payment was not fully successful by the server, so no gold was received.
Trying to get GoGames to respond to you is like trying to swim across the Pacific ocean to Japan from the U.S

SdNA_NL

Sadly, I know what it means, I know how it occurs etc etc. But like stated above, Im just gonna spam this stuff until someone responds from GG.

Leaty1

If the payment was not made or notified by GG shuldnt you just ask for a re-fund on your paymen option?