Well

[email protected]

top up on friday and its almost the end of monday and still haven't recieve my gold so pretty neat

theunknown404

Keep in mind they do not necessarily work on the weekends.

[email protected]

i think i tried it already but thank you this almost day 5 since i top up

trojandrew

also might help if you post it in bug, payment issues support
http://forums.gogames.me/forum-82-1.html

DeEmEn

[email protected] replied at 2018-3-6 13:43
they sent me this and some other things (We check your account and the latest payment to account she ...

I hope they will see your email soon. In title, try typing Urgent: Top Up Issues.

So you can grab their attention, instead of just, Hey. or whatever...

[email protected]

they sent me this and some other things (We check your account and the latest payment to account [email protected] was issued on 2018-02-21 15:24.
Please contact offgamer support to follow up your payment issue. You can find their support email on your payment receipt.)And if anyone got give me the link to offgamer site cause i search it on google but there are alot and it kinda confusing i guess

[email protected]

i got the receipt  that shows that i bought it

Namelesslee

I would suggest using PayPal.. that's what finally had to use to top up on my acc.

DeEmEn

check your payment source, and see.

dudewhat123

MylarHyrule replied at 2018-3-5 23:09
the dumb question...  are you 100% sure the payment went through?

yeah, cause whenever I think something similar happens, I find that the payment never actually went through so I have to re-order it (the money never got charged). As Mylar is saying, I think you should check whether your order was fully paid for.