problem with csb

fralloppo

I had a problem with csb.
I check everyday, and register, if possible, every morning after 8:am. Yesterday I did register, and after the server was rebooted I checked again, so I'm sure about it, and now it says I did not! I must skip today's csb and rewards due to some glitch. Furthermore, I won last csb, again, and I'm second in ranking. How is it possible?
I'd like at least an adequate compensation, if it isn't possible to correct your error, a compensation that takes into account the points lost and the missing rewards I'll get, not just some 20 coupons or something. I'm 100% sure about my registration from yesterday, and 100% sure about my win in the past csb

Uzumakia1

I registered but it didnt sign me in. Oh well, "started from the bottom"

PrimevalFear

ShadowConsortium replied at 2016-4-9 14:36
2 Seasons no reward, this will probably be the 3rd for me without any rewards aside from the daily H ...

I personally say flood their inbox until you get a reply. A new email everyday or maybe even two or three.

ShadowConsortium

2 Seasons no reward, this will probably be the 3rd for me without any rewards aside from the daily Hollow Souls based on Rank during the season. We have been bitching and moaning for a bit over 2 months about this and nothing has been done as of yet and probably won't ever as long as they keep making money. I have also e-mailed them including screenshots of my rank and my mailbox showing I didn't get any of the end of season mail and still waiting on a reply after 2 months.

PrimevalFear

fralloppo replied at 2016-4-9 13:40
same here: I'm vip9, and we know the automatic registration starts from vip8...
and yes, they shou ...

I emailed gogames about it. Though I doubt they will do anything, smh.

fralloppo

PrimevalFear replied at 2016-4-9 19:22
This happened to me as well. Many others in my server are able to participate, and I for a fact know ...

same here: I'm vip9, and we know the automatic registration starts from vip8...
and yes, they should give some adequate compensation... Adequate, I must repeat it!

PrimevalFear

This happened to me as well. Many others in my server are able to participate, and I for a fact know I registered. Not only did I click the register button; but I am a high enough VIP level that it should auto register me anyway.

There should be some type of compensation sent out to anyone who is unable to battle. It should be very easy to tell who hasn't because their points will go unchanged.

fralloppo

I hope they'll give us a compensation after they ruined the csb

Shaffney

Here 2 fought. Rest didn't or couldn't. I couldn't fight anyway. And I registered yesterday for sure.

fralloppo

he fought... and I didn't....
and also many others fought...