character lost

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Hi... Yesterdau after login problem I 'm login in the game at the server US 55, ad I realizrd that my character at level 66 called Amon Kuroshi is disappared.  Now  this'is it an my problem relative to my computer or my browser or my character is banned? Please answer me.

Ragnos

Very odd. So when you went to the server to play; it sent you to the "Character Creation" menu?

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Yes when I login in the server, it sent me in the " Character creation" but three hours later I'm login whit a my real character  It is vary odd I known

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sorry I'm a giant IDIOT the problem was thet I was wronk e-mail pleas kill me