top up problem

alepoudeli

i did top up for 2000 gold but never got them.
Concepto Fecha Fecha valor Importe (EUR)
KRPartners Co., L 827040444141 30-07 02-08 -39,15€
Oficina: 0533
Concepto: COMPRA CON TARJETA
Detalle: KRPartners Co., L 827040444141


EU S1
char name = alepoudeli

binex1996

I had the same problem, I bought 80 USD worth of gold, and I didn't receive the gold, so I would like to receive it very much Character name: Tajima Sayaka, server: EU S1

alepoudeli

so what is gonna be? did we lose our money?

binex1996

Idk alepoudeli, I PM'd an administrator, still waiting for this answer regarding this case.

gamefoxprime

Same for me US17 character: Nara Takumi for $80 did not receive gold

cuden007

Same here on US22 char name cuden did a top up for $40 no gold

maelk25

I got same problem on server 22 US
top up for 200 gold but didnt receive in game. I use payment wall and the money already deducted, please fix this
Name : Aima
Server : US 22

cuden007

just try again after the server for AMOPAY came back on and still no gold. got charge another $5 still no gold. Server US22 char name cuden

[email protected]

I have the same problem.  USD20 deducted but no gold.  I used AMOPAY and saw an error message which was "PayPal API error", if I remember correctly.  US Server 15, char name: Hojo Rin

StingerClaw

I  top up  20 USD and didnt get my gold, but my credit card is charge it give me a error when the transaction is done. Please,help me.
Server: US 9
Char name: Satsuki Arata