Amopay Issue

brandon18

[email protected] replied at 2014-8-15 02:01
There is. You can find it here.
AmoPay Issues

I mean to all the servers not all people read the forums untill something happens and you didnt answer the other questions i asked. may i have an answer to them please?

[email protected]

brandon18 replied at 2014-8-15 00:56
i totally agree why do we have to wait a month?!? and why didnt you send out a notice before the eve ...

i hope you guys dont think were lying about this because thats Bs you guys have a log and you get it right away and if you take money without returning what was promised thats jail time for your company id advise you guys do what your promised and dont slack and use our money on stupid stuff, and you might think "oh we might lose 1-10 customer" because thats not how it works

They don't think you're lying. The admins know there are issues with AmoPay, again they are working with them to resolve the issues. GoGames does not have your money, AmoPay does is my understanding, though I'll check and confirm.

you guys are waiting to give us it in a month

AmoPay has it, not GoGames. AmoPay will refund it if  it was declined and still taken out.

you guys need to fix things now and fast because things will catch up to you guys, so please i hope i explained my retort thorough enough for you guys to understand the situation your in right now, im not trying to piss you guys off but i mean what if we did that to you? all im saying on the behalf of everyone that it has happened to and will happen to, fix it, and fast, please.

Again, they are working with AmoPay to resolve this issue. What's being done or discussed is above my head, but if I hear anything trust me, I'll let people know. I'm only a moderator helping the staff out, nor do I speak for the admins.

As I've stated in another thread, the way the system works, you send your payment to AmoPay, or PaymentWall, they receive your money, once it's processed it's sent to GoGames, once GoGames has it, they credit you with your gold. That's straight from the support staff. AmoPay has not sent GoGames the money, due to AmoPay declining because of it's Risk Control System. Why they still took the money out is beyond me, and that's on AmoPay, again I'm only a community operator for the forums. When I find something out that's new information I'll let you guys know.

brandon18

[email protected] replied at 2014-8-15 03:09
They don't think you're lying. The admins know there are issues with AmoPay, again they are workin ...

Please when you see mine just put the gold in-game i dont wanna have to put it in at the beginning of the month and have the same problem and plus you should compensate us for our problems please it would be much appreciated...

[email protected]

brandon18 replied at 2014-8-15 03:13
Please when you see mine just put the gold in-game i dont wanna have to put it in at the beginning ...

I totally understand, I know it's frustrating! AmoPay got me the same way

Just know it's being worked on, and they are indeed trying to solve this issue.

brandon18

[email protected] replied at 2014-8-15 03:18
I totally understand, I know it's frustrating! AmoPay got me the same way

Just know it's being ...

Ok cool so do you know if there will be a compensation?

[email protected]

brandon18 replied at 2014-8-15 03:30
Ok cool so do you know if there will be a compensation?

I don't know to be honest, if I find out anything I'll post it.

traxson

tried top up 1200 gold but didnt receive it can admins check please as the money is not in my bank

N7Pankake

brandon18 replied at 2014-8-15 01:57
Thing is why havnt you sent a notice out to everyone? i think you guys are lying because any truth ...

"I think you guys are lying", okey sir, IF YOU ARE MAD cause you haven't get your stuff back THAT is not our problem, don't have to be rude, and company's are not always that nice to give out compensations and less if they are greedy like this ones. im not lying im just not gonna post ALL THE INFO i get with my Phone, my credit card and my number transaction Anyone can take that info and use it for take my stuff are we clear now? Good.

Altaire

N7Pankake replied at 2014-8-15 05:34
"I think you guys are lying", okey sir, IF YOU ARE MAD cause you haven't get your stuff back THAT  ...

sure its not your problem its not your money, don't be a dick his money got stolen, in a way.
if companies are not nice and rectify issues they lose customers.

and to the Mod i dont believe you have any authority or in the loop enough to be saying anything. sure your just calming people and being nice but everything you say is probably heresay.

Also any problems with Amopay or Paymentwall are completly GoGames responsibility, we are customers of GoGames and they utilize those two, issues do not pass on to another, its not grade school and you can't point fingers when it involves money.

N7Pankake

Altaire replied at 2014-8-16 10:51
sure its not your problem its not your money, don't be a dick his money got stolen, in a way.
if co ...

This is the problem of Americans Rude as fucking hell, people trying to help and explain and there's always Someone that get a bad idea and start putting names on people. I am not being a dick, you are being a dick by saying i am because: idea of saying "Hey i think you guys are lying" that's rude, i had the same problem and i just had to wait.


"is probably heresay". mmm to calm people and try to help is better to dont say crap and keep them waiting with out any information, you are probably 12 years old so im ignoring your not logical post's and your "Assuming" ideas of im just trying to be "Heresay". Americans, Rude/Mean as always.
~Have a nice day~