My Gold Disappear

noienw

Hey guys got a problem. I just found out why 100's of my gold disappear  , and I need yall to fix this and reinburst me for all my gold your bug or glitch took from me.

Problem
When I click a item that requires gold and it will ask ok or cancel. When I click cancel it still takes my gold.
This is not the first time this has happened, so if you will please look back over the last 6 days and reinburst me for the items and services that I did not get but still paid for, would be awsome.

Server: US-6
INgame Name : Noien


Thank you .

noienw

The shop for 1 and every other thing I clicked on that required gold, as stated above
If you would simply be kind enough to have them look it up in the system would be awsome.

noienw

Post time Yesterday  11:54

Not to long before that.  This not the first time, so check from 23rd back please,  did not notice a few hundred missing here and there, until it got low.

Every time I click cancel still charge me and not give me any thing. When they look at the system, they can look for the canceled ingame purchases and compare gold before and after to find it.

noienw

Starting to wonder if y'all even care about these problems ?