Bleach Online Forum

Title: WTF just happened? [Print this page]

author: AzamiNene time: 2015-9-6 19:37:03 Title: WTF just happened?

Guys I just logged in? and everything is gone? my characters! my equipment?
WTF just happaned. gogames? if this isnt fixed I am going to sue you guys
im VIP 6 god dammit

author: Redman06 time: 2015-9-6 19:37:57

Either sirnibbles poached your stuff ORRRR you were hacked?

author: sirnibbles time: 2015-9-6 19:38:36

#Guilty

author: AzamiNene time: 2015-9-6 19:39:53

but will gogoames actuarlly look into this?
i was 4K off vip7? ive put so much money into this

i want my money back!

author: sirnibbles time: 2015-9-6 19:40:16

did you get on the right server

author: Mattrat1 time: 2015-9-6 19:41:07

You might have clicked the wrong server and forgot which server is correct

author: Redman06 time: 2015-9-6 19:41:22

was just about to ask that....

author: Mattrat1 time: 2015-9-6 19:42:10

Redman06 replied at 2015-9-6 19:41
was just about to ask that....

hahahaha sorry i stole ur mind xD

author: Suzuken time: 2015-9-6 19:42:31

bro make sure that you are in the right account and in the right server or else post some pictures of your account,vip lvl,character as a proof that you are not lying

author: AzamiNene time: 2015-9-6 19:43:43

nope im in my server. the only server ive ever played. still lv 73, still head of my guild. had the tokens for cute orihime today. it is my server. if it was a hack wouldnt the guy steal my account? not do all this? this is deliberate? im so pissed off now

author: NNatsu time: 2015-9-6 19:44:48

Do you have multiple accounts with different servers? Did you go to the wrong server? Are you on EU instead of US or vice versa? If all of these aren't the issue then... lol sry dood tht sux. Good luck talking to support about the issue, here's my experience with support so far:

author: AzamiNene time: 2015-9-6 19:45:06

how do i upload images here?

author: BurakCinar time: 2015-9-6 19:45:10

you logged into the wrong server

author: AzamiNene time: 2015-9-6 19:47:15

how is it the wrong server? its definately my character? how can i post photos here to prove it?

author: Mattrat1 time: 2015-9-6 19:50:20

If u're in the correct server but all things seem gone

I can guess u have the wrong acc. Maybe you didnt know u used the wrong acc?
Maybe u're in EU instead of US
or u're in the wrong server and u forgot which one it was u're in

Those are only 3 things know that happened when people use the correct acc but wrong server
If these all things arent solved, somebody might have sold everything or hacked or wrong acc.

author: sirnibbles time: 2015-9-6 19:51:48

well you being hacked is very unlikely

did you give your pswd to someone?

author: Mattrat1 time: 2015-9-6 19:52:21

Edited by Mattrat1 at 2015-9-6 19:55

AzamiNene replied at 2015-9-6 19:47
how is it the wrong server? its definately my character? how can i post photos here to prove it?

Wait a minute u asked how it's the wrong server but that sounds like u really are in the correct server. And it was really ur character. And everything seem gone? well now i think i know what happened. Someone might have hacked ur and sold everything. If not then it's a bug i think. Did u let someone play ur game?

author: AzamiNene time: 2015-9-6 19:53:50

then what should i do? how can i show the photos to prove it?

author: AzamiNene time: 2015-9-6 19:55:13

i only sent the p/w to my other account character in the same server. which i stopped using. because i was using a different pc for that so i needd to remember my p/w

author: AzamiNene time: 2015-9-6 19:57:53

http://imageshack.com/a/img537/7751/KziiKP.png
http://imageshack.com/a/img537/7913/xnBCWB.png
http://imageshack.com/a/img673/5664/jYiKJj.png
http://imageshack.com/a/img673/1378/JxuiEN.png
http://imageshack.com/a/img540/812/qbM4ZE.png
http://imageshack.com/a/img911/55/u56EwD.png

is this the proof you need?

author: NNatsu time: 2015-9-6 19:59:42

AzamiNene replied at 2015-9-6 19:57
http://imageshack.com/a/img537/7751/KziiKP.png
http://imageshack.com/a/img537/7913/xnBCWB.png
http:/ ...

I'm sorry bro.

author: BurakCinar time: 2015-9-6 19:59:55

wow looks like you got hacked and all your shit sold..u mustve fucked up somewhere.

author: AzamiNene time: 2015-9-6 20:02:17

seriously what can i do about this? if i dont get my stuff back ill have no choice but to sue these guys. seriously im just a uni student and i put alll my money into this

author: Mattrat1 time: 2015-9-6 20:02:38

AzamiNene replied at 2015-9-6 19:57
http://imageshack.com/a/img537/7751/KziiKP.png
http://imageshack.com/a/img537/7913/xnBCWB.png
http:/ ...

Oh my god........well someone must have hacked you but before that did u let someone play on urs? No then it's definitely hackers who figured ur acc out by itself using app that let someone hack someone's acc. That's what i think. I'll tell u. This happened to me. I tried to log but it's an error so i made a new one and checked. I found that i was hacked and acc stolen by someone. I never give my acc to someone. Someone just figured out how to hack.......

author: AzamiNene time: 2015-9-6 20:05:47

thats the thing. i changed my password just now. but it wasnt stolen obviously since i still had the password. it was deliberate. i had sophisticated rangik, shinigami yoruichi, cute orihime i just got, shinji hirako! seriously im that depressed right now

author: NNatsu time: 2015-9-6 20:07:43

AzamiNene replied at 2015-9-6 20:05
thats the thing. i changed my password just now. but it wasnt stolen obviously since i still had the ...

Refershing didn't help? Honestly I feel really bad for you, I don't want it to be true, lol.
#Denial

author: AzamiNene time: 2015-9-6 20:08:51

ive refreshed and everthing. even tried a new browser

i seriously wanna stay positive that support will help but i doub they will. i bet they will just claim something else

author: Mattrat1 time: 2015-9-6 20:10:23

Well i am sorry that happened.

author: BurakCinar time: 2015-9-6 20:11:29

AzamiNene replied at 2015-9-6 20:02
seriously what can i do about this? if i dont get my stuff back ill have no choice but to sue these ...

dont think theres anything you can do but asking for a rollback on your account which everyone most likely knows wont happen, and what are you gonna sue them for? a player in the community hacked you?

author: AzamiNene time: 2015-9-6 20:12:37

i can claim they (gogames) hacked me. since there will be no evidence of me giving away my password ill just have to try that. roll back whats that?

author: BurakCinar time: 2015-9-6 20:15:57

AzamiNene replied at 2015-9-6 20:12
i can claim they (gogames) hacked me. since there will be no evidence of me giving away my password ...

like "taking the account back in time" till before it was hacked

claim it was gogames? huh lol, they can get to all of our accounts, and they would randomly choose you?

author: AzamiNene time: 2015-9-6 20:18:43

i just need to put some pressure on them though. taking it back is still bad

cause i still miss all the events and everything. this stage is cruital

everything is gone

and i cant start over cause ive litereally spent every penny

author: BurakCinar time: 2015-9-6 20:21:35

AzamiNene replied at 2015-9-6 20:18
i just need to put some pressure on them though. taking it back is still bad cause i still miss a ...

yeah very unlucky for you and hope there will be a solution, but knowing this company you wont get the help you need and theres literally nothing you can do about it

author: AzamiNene time: 2015-9-6 20:23:40

so its the end then.

this company is the worst

author: BurakCinar time: 2015-9-6 20:24:45

AzamiNene replied at 2015-9-6 20:23
so its the end then. this company is the worst

i mean you can send them the pictures and stuff and hope for the best.. but seriously dont expect anything

author: AzamiNene time: 2015-9-6 20:25:55

yeah i did that. is there any poiint starting over again?

author: Suzuken time: 2015-9-6 20:27:44

as much as i hate to say this but the number of fucks that gogames doesn't give about this can't even be calculated by the smartest computer in the world .... gogames will claim that they hold no responsibility in your account being "hacked" and they can easily dodge a lawsuit by claiming that you shared your account with someone but from where they see it you might be lying and sold everything by your self just to make a fuss and sue them for more money than you payed for ... now to put that aside the only reason i can think of about why the one who "hacked" you didn't change the password is .. he is probably someone you know maybe from your server who holds a grudge against you and somehow got the password to your account and deleted everything to mess with you .. mind games .. other than that i have no idea wtf happened but sure thing looks horrible

author: AzamiNene time: 2015-9-6 20:30:01

then ill force them to to a ID check on me and the other players and if its consistent with someone else and if they had no way of knowing my p/w then i can claim it as a hack? i know they can do that much? and if the ID is not consistant its still a hack. and if theres my ID only then it means i sold everythingg? right?

author: BurakCinar time: 2015-9-6 20:44:57

AzamiNene replied at 2015-9-6 20:30
then ill force them to to a ID check on me and the other players and if its consistent with someone ...

of course they can, but its their decision if they want to do it or not. and i can almost guarantee u they wont

author: NNatsu time: 2015-9-6 20:47:43

He's right, they really don't care about us at all. Quite an interesting approach tbh. Sad part is it somehow worked, they make bank.

author: AzamiNene time: 2015-9-6 20:48:43

yeah

well they sent me a email they will look into it all i can do is wait for them to say im screwed right

author: NNatsu time: 2015-9-6 20:49:42

AzamiNene replied at 2015-9-6 20:48
yeah well they sent me a email they will look into it all i can do is wait for them to say im scre ...

What they actually responded to you? I've literally been trying to contact support for almost a week, still no response..

author: Suzuken time: 2015-9-6 20:50:20

AzamiNene replied at 2015-9-7 04:30
then ill force them to to a ID check on me and the other players and if its consistent with someone ...

good luck with that .. you are basically telling tosen that he is white ..... he isn't ,, he knows it .. we know it .... it's only your point of view man the rest of gogames see this in a whole different way

author: AzamiNene time: 2015-9-6 20:51:53

yeah. hmm. lets really hope for a miracle

author: Kosmodestiny time: 2015-9-6 20:58:21

NNatsu replied at 2015-9-6 20:49
What they actually responded to you? I've literally been trying to contact support for almost a wee ...

They're kind of weird about what they respond to. I've sent them stuff that they still haven't responded to months later. Then there's other stuff I've sent that they responded to within minutes. I think if it's something they have no intention of trying to help with they just don't respond at all lol

author: AzamiNene time: 2015-9-6 21:35:07

"We found two login places,including Australia and US...Maybe someone hack your account. I have told the background supporters to check it.Please wait for the newest information.Thanks."
fuck yesss finally!
lets wait lol!

author: llKhiz time: 2015-9-6 21:40:00

Hopefully they can restore everything that was lost for you

author: AzamiNene time: 2015-9-6 21:42:06

i really hope so. otherwise im gonna talk to bill gates and get some money lolololol

author: Zento-Hazashi time: 2015-9-6 22:49:30

AzamiNene replied at 2015-9-7 02:42
i really hope so. otherwise im gonna talk to bill gates and get some money lolololol

my god a reply

hopefully you get your shit back

V.I.P7 and alot of partners there, and forcefully quitting it? Damn, now that's what you call a waste!

author: Kosmodestiny time: 2015-9-6 22:57:29

AzamiNene replied at 2015-9-6 21:42
i really hope so. otherwise im gonna talk to bill gates and get some money lolololol

Just a bit of advice, but at soon as they fix things (if they do) Don't post about it here until you have changed your password to something much more difficult to crack lol.

author: AzamiNene time: 2015-9-6 23:29:09

ive already changed it. and it was already a difficult password. its not like it was ffffffff lolol. it had a number and letters that didnt make up a word lol. the one i have now is much longer though

author: Zento-Hazashi time: 2015-9-7 00:00:23

AzamiNene replied at 2015-9-7 04:29
ive already changed it. and it was already a difficult password. its not like it was ffffffff lolol. ...

It's not due to the fact that they 'hacked' into your computer and what not too

viruses, scan your computer, you know about tracking cookies? Well there's bad ones too, and plenty on these sites.

Pretty much you left an on-going virus into your computer without dealing with it; information sent to another to get into your stuff. So what do you need to do?

1. Scan your computer, FULL scan

2. Check your Task Manager, go on Processes, see all those running software's? Google them, every single one of them. There are some files that a Full Scan can't detect, 'ghost' viruses to be deemed as if you wish. Type the name of it in Google, see if it's safe, see if it's important to keep, if not, delete it, and delete it by right clicking it, and click "End process TREE".

This WILL help, don't just ignore it as if you would know about it already, just take note - every computer is virus/hacker free, but the owner is the one to change that whole statement.

author: AzamiNene time: 2015-9-7 01:22:19

i know. but i installed windows 10 yesterday? bit fast for a virus. but ill follow these stpes thank you. heres the new update
"I have told them your situation and they said someone hacked your account. Now,they are dealing with this matter. I also want to know the result. Don't worry.Please be patient. : )"

author: angel4you07 time: 2015-9-7 02:46:19

haha sengal. kesian giler.

author: MikkyX time: 2015-9-7 03:12:57

Zento-Hazashi replied at 2015-9-7 00:00
It's not due to the fact that they 'hacked' into your computer and what not too

viruses, scan you ...

I have heard about this too. I heard a similar approach is typing on RUN, msconfig, and deselecting some stuff from there. In my case I got around 30 or 40 processes. Too much of a pain to google them all and see which are important.

Best thing is, when playing, go in private mode, that way no cookies, cache will be left behind when browser closes.

author: AzamiNene time: 2015-9-7 03:58:51

ok ill do that next time. they are still investigating. no news yet

author: angel4you07 time: 2015-9-7 05:40:06

i have lv84 account you want azaminene??? its strong

author: angel4you07 time: 2015-9-7 05:47:46

author: angel4you07 time: 2015-9-7 05:48:43

1/2/3/6 is me

author: moongoatie time: 2015-9-7 05:57:54

I find it quite odd that someone bothered to hack your account, just to delete everything. He must have really hated you. That or you're forgetting a drunk night that you wanted to quit ^^

author: angel4you07 time: 2015-9-7 06:04:52

maybe your mom report money gone on her credit card...then admin ban your character

author: AzamiNene time: 2015-9-7 06:05:08

wait until i get the reults first

author: AzamiNene time: 2015-9-7 06:10:15

eh?how does that happen lol. plus they wont care about things like that lol. just more money for them

author: angel4you07 time: 2015-9-7 06:39:02

before i got buy 5k gold. then i dont want that gold back...i make report for returning my money back..when i open my account no more gold..and 3 week later they give back my money

author: angel4you07 time: 2015-9-7 06:39:49

mean someone report your account to admin maybe...

author: AzamiNene time: 2015-9-7 06:41:17

cant be. no one knows i play this game besides the people ingame of course.

author: angel4you07 time: 2015-9-7 06:45:58

MAYBE SOMEONE OPEN YOUR ACCOUNT THEN REPORT TO DELETE YOUR CHARACTER...MAYBE....CAUSE THE ACCOUNT CHAR CANT BE DELETED BY PLAYER...ONLY ADMIN CAN DO THAT

author: angel4you07 time: 2015-9-7 06:48:47

IF YOU REALLY NEED ACCOUNT LV80++ JUST P,M ME...I BORED PLAY MANY ACCOUNT ZANGETSU VIP5 LV84 YORUICHI-IKKAKU MADARAME-SHINJI HIRAKO-ITSUGO

author: angel4you07 time: 2015-9-7 06:51:25

Edited by angel4you07 at 2015-9-7 19:52

UCHIYA KOUKI LV86 SHIN RENJI-SHIN TOSHIRO-SADO-RUKIA TOP 1 S199 NON VIP
BEEFCAKE LV83 SADO-HARIBELL-SHIN RENJI-RUKIA TOP 2 S199 NON VIP

author: AzamiNene time: 2015-9-7 07:13:08

okok hmm i still have my main though

author: iz4n4minok4mi time: 2015-9-7 09:42:49

Well that support actually answered is a good sign.. You will see how it ends.. Personally I would go with the option that it might have been someone from your server or a friend of someone from your server who knows how to do this stuff.. Normally they would just steal your account and used it. Not just sell everything. This looks too much like as someone is holding a grudge than anything else. + as ppl said there is lot of ways how to get the information to your account without you sharing them with a friend or something.
I had my WoW account hacked not so long ago without them changing password or anything so I wouldnt find out via a message from blizzard...too bad that they tried selling ingame stuff and my characters for real money so blizzard banned that account which enabled me to find out and solve it out and get my stuff on the account back.. Otherwise It would take me much much longer to find out because I dont plan to go back to wow in the near future... But well you cant really compare blizzard and gogames level of support

You can only hope for the best and try to make it harder for them in the future if you get your stuff back.

author: thepoke007 time: 2015-9-7 10:59:52

wow this is a bad joke!!

did u give ur account idz to a friend? do u have a little brother who connected to ur account fromm ur computer? all to say somebody did a real bad prank by selling everything....

author: Suzuken time: 2015-9-7 11:40:51

ask the support to see if there is anyone fro Australia if that's true then it's most likely that he is the one who hacked you and why he didn't take your account ? simple like i said before he is holding a huge grudge against you and if you think about it it's worse getting everything deleted than just hacked and stealing your account without returning it
Also i recommend you to send a fully detailed list of the stuff you had before getting hacked for example:gold,partners,even equipment,stones,coupons it will make it easier hopefully they will believe you and send you everything you had in an e-mail
oh i i had to mention that an admin has the right to access your account and pretty much fuck it up and i've seen a similar case like this before in UN (unltimate ninja) where some guy bough a character but didn't receive it so he emailed support and instead of getting 1 he got 2 of the same characters so he repoted it and what the admin did was deleted the character that had his best equip/gear/stones and kept the lvl 1 other character
SO this maybe cause by an admin
just another possibility

author: Zento-Hazashi time: 2015-9-7 13:17:51

AzamiNene replied at 2015-9-7 06:22
i know. but i installed windows 10 yesterday? bit fast for a virus. but ill follow these stpes thank ...

Windows 10 is just another OS

Viruses and hidden materials still go through onto the new OS (such as games, malware etc.) so nothing really changes other than it's appearance and the drives you currently have.

As i said, scan your computer as this is likely to happen to more games you play, maybe even financial accounts you go on whilst your on the computer

Also as i said, check your task manager, look at the programs there, they will definitely be dangerous programs that are running that the scan you use can't detect.

author: KiraIsGod time: 2015-9-7 19:10:06

AzamiNene replied at 2015-9-6 19:43
nope im in my server. the only server ive ever played. still lv 73, still head of my guild. had the ...

if u ve ever shared your account data to anyone then this sht was bound to happen. And if that were to be the case GG won t even bother talking to you about it

author: AzamiNene time: 2015-9-7 21:17:50

ok they are doing the search today!
"I‘m sorry about that.Yesterday I asked the background supporters in headquarter(Shanghai).(Everytime we need to tell them the bugs about this game and wait for the feedback)
They said PHP there resigned a few days ago.We need to wait for the new staff to come today.(I'm nervous too and want to solve this thing quickly: ( Please wait for reply."
so at least theres still contact. i told them that there should be 2 IP adresses from australia. My Uni which i live at and my home which i sometimes use. no i never told even my family my pw. only i use my laptop since its with me everywhere i go. its this IP from america i guess. but the 2 guys from my guild have been offline since it happened. he was #1 in arena by a mile.

author: scapegoat31 time: 2015-9-8 13:59:42

AzamiNene replied at 2015-9-6 19:43
nope im in my server. the only server ive ever played. still lv 73, still head of my guild. had the ...

I'm on server 72 and one of our guild members was hacked and now he can't enter his account.
Probrably the same person did this to you.

author: Ragnos time: 2015-9-9 08:17:47

Chances are Gogames will not do anything to help you in any way. They would probably send you a message like: "tOp Up Mor"

author: AzamiNene time: 2015-9-9 10:41:08

hmm actuarlly im seeing something positive here. still having contact. they are able to confirm it was a hack. but they cant do anything about it until they find who hacked it. most likely because they dont wanna help people because of the same hacker hacking their accounts. so i have to wait more. but I am sure Yazaki Hayato US218 same server Arena rank 1. which was 318KBP 50K higher than anyone who was the hacker. hes been ofline ever since it happened.

author: Ragnos time: 2015-9-9 10:42:03

People need better passwords.

author: Valroque time: 2015-9-9 20:52:51

AzamiNene, something to keep in mind, is that the account was probably initially compromised by a keylogger, trojan, or rootkit rather than your password being 'hacked'.

I also assume you're using a unique password for this website, and don't use it for anything else which could have had its database cracked.

You said you updated Windows recently, but was it a fresh install or an upgrade? If upgrade, I'd still be worried.

Good luck man, hope you can get your stuff back.

author: sirnibbles time: 2015-9-9 20:56:36

account was probably initially compromised by a keylogger, trojan

trojan

i am 47% sure condoms have nothing to do with this

author: AzamiNene time: 2015-9-9 23:06:23

it was a fresh install. i did a update then a fresh install since you cant do it the other away round or it doesnt recognize the CD key. yes i dont use this email for anything else. ive changed it to something completely diffrent.

author: AzamiNene time: 2015-9-10 00:13:08

got some good news! the stuff in my backpack was restored! they are going through this slowly! yaaaaaaaaaaay!

author: AzamiNene time: 2015-9-10 00:57:51

more good news!
"Yes. Partners can be recovered. Don't worry : )"

author: maru321 time: 2015-9-10 02:46:01

sirnibbles replied at 2015-9-9 20:56
i am 47% sure condoms have nothing to do with this

S A V A G E

author: NNatsu time: 2015-9-10 02:57:31

AzamiNene replied at 2015-9-10 00:57
more good news!
"Yes. Partners can be recovered. Don't worry : )"

Oh my god, congrats! That is extremely surprising.

author: noctustheking time: 2015-9-10 03:00:06

well since his stuff was recovered i guess greedgames somewhat cares lol
everyone make sure to have proof of your own account incase you are ever in the same predicament sumhow XD

author: AzamiNene time: 2015-9-10 07:13:24

he said i have to wait a little cause apparently they have to reprogram the stuff in. so they have to gather information like excatly what i had and the experiancs of all the characters. but wow. im so surprised! maybe the new team is much better

author: cycborg time: 2015-9-10 09:32:24

Azaminene, can i ask which server u from? if im not mistaken, 2 days ago, i see your acc appear in my server US 149. I was surprise since i play for so long but didnt notice that u play in my server.

author: AzamiNene time: 2015-9-10 11:05:03

wasn't me cause im US218. my ingame name is あざみ if that means anything.

author: benoit-jr time: 2015-9-10 15:19:12

mmm me i just can bugged for certain event or task so i lost bp so is restore ,you not lucky that me and is why i dont buys because what the utility ?that is just a game so enyway top up is not fixed ,that is rumor of gogames......

author: AzamiNene time: 2015-9-11 01:52:31

YESSSSSS! everything is backkkkkkkk!!!! im still missing 50K of BP so ill ask them if they can fix that!!!!!!! OMG im soo happy!

author: AzamiNene time: 2015-9-11 05:21:03

and cute orihime is back!

author: floozy time: 2015-9-11 06:11:19

what changed

author: BurakCinar time: 2015-9-11 09:37:45

AzamiNene replied at 2015-9-11 01:52
YESSSSSS! everything is backkkkkkkk!!!! im still missing 50K of BP so ill ask them if they can fix t ...

gratz man

author: djomla27 time: 2015-9-11 14:04:53

R.I.P. i was VIP 1 and same happened,and nothing changed though. Good luck.....

author: MasterMonk time: 2015-9-12 10:30:06

AzamiNene replied at 2015-9-7 21:17
ok they are doing the search today!
"I‘m sorry about that.Yesterday I asked the background support ...

AZAAAMI!!! It's me Yazaki! I had to make a second account to try to contact you but you're never on! I can't get back into my account. I tried resetting my pw but I never get the freaking email. I've emailed support to see if they can change the email address to another one but they don't f**cking answer. I can't even check if I still have all my stuff on there!

author: AzamiNene time: 2015-9-12 11:15:34

ooh! sorry i thought someone else was up to something. okokok! ill contact support on your behalf ok! they dont work on the weekend! your still first! did someone hack your account too? or did you forget your pw haha! all your stuff is still there! sorry but youd have to wait until monday!the events at the moment are crap so dont worry!! i actuarlly you hacked my account cause you havnt been here too! i thought you rage quited! haha! are you yazaki kouta?

author: meekrat time: 2015-9-12 16:44:21

I would like to see a screenshot of the support messages. Not manually typed "quoted" messages. My inner troll refuses to believe gogogames actually resolved this or even attempted to resolve this.

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