can`t claim lvl 20 gift box

dobermana

As you can see i am lvl 27 and still can not claim lvl 20 gift pack

here is the proof that i don not have the blue chest from lvl 20 gift pack

Tigru45

Nathanial replied at 2014-7-31 09:38
What was the solution, for curiosity sake?

He refreshed the page and could of claimed it.

Nathanial

What was the solution, for curiosity sake?

dobermana

Thanks for the help. The problem is solved

Tigru45

Hm this happened to me too now one or two hours, but I refreshed and then I could of claimed it, make sure that you will be able to get it after you refresh if not only then this is a bug. Sometime's is just the network lattency (slow internet, etc.)

Nathanial

Some other users were reporting that they did not unlock the level 20 gift box until level 30. Can you confirm this is the case?