Lost Gold

wilson1990

Hi, the following is my account details;

IGN - Phoenix
Server - US75

My account have 416 gold (not coupons) but after server reset (00:00am server time) at 19th January (Monday) my account suddenly lost the 400 gold? I need an explanation about it. Looking forward to hearing from your side soon.

Thank you.

wilson1990

*bump* (Thanks to a spammer)

wilson1990

I'm just bumping this up for the "GOD" of gogames to take notice.

Actually i'm just here to rant lol. Out of so many games i have played and those still playing, THEIR FREAKING SUPPORT/ADMIN/CUSTOMER SERVICE replied to my enquiry within 3 to 7 working days ! Not to mention some of them REPLIED WITHIN HOURS ! GOD DAMMIT GOGAMES BUCK UP AND IMPROVE YOUR GOD DAMN CUSTOMER SERVICE !

If you're not interested in my complaint cause you feel that i'm trying to cheat or lie or scam AT LEAST FOR GOD SAKE GIVE ME A REPLY SO I KNOW YOU'RE NOT A GHOST ! o0o

Phew there goes some of the rage steam lol

wilson1990

KelisTormoris replied at 2015-1-24 00:11
good luck, i waited months for a response, but then i bi-passed them to get a re . fund knowing they ...

This is pathetic to be honest. Compare to the other browser games like gamedp/r2 games/ etc etc this is by far the worst support i've faced.

KelisTormoris

good luck, i waited months for a response, but then i bi-passed them to get a re . fund knowing they wouldnt reply. Support here is awful at responding, never have they got back on any issue

wilson1990

Is there any ADMIN or SUPPORT that would care to look into my problem?

PM in facebook+forum = no reply
Posted in forum = no reply
Emailed to support = no reply

I mean come on, i paid for this game you know.

wilson1990

Was wondering are they even gonna reply my support email? lol

if they wont even reply that then my chances of getting my gold back is basically 0

wilson1990

metalsimya replied at 2015-1-19 12:09
same here , i lost 60 gold too...

Well the amount you guys lost isnt as big as mine lol therefore i feel more pain i believe it was due to that login issue earlier. Hopefully they will sort it out soon (Facebook pm-ed them+posted in forum+emailed to them) i seriously hope they dont piss me off by compensating me 400 coupon instead of gold

metalsimya

same here , i lost 60 gold too...

wilson1990

thegayboy replied at 2015-1-19 10:38
I too have the same issue, had 60 gold give or take but now i have 6 gold, pretty sure i didnt spend ...

Lol your ign "thegayboy" -__- yeah when i log back in from 416 gold became 16gold... was planning to spend some on that reio guardian token but... uhh sxcks... btw after tomorrow server reset they gonna merge s75/s76/s77/s78 together... and those 3 servers are stronger than me so... you'll have new enemy to rant at lol