lordbooo Publish time 2014-7-25 19:48:32

Didnt get gold from TOP UP

I top up some money, bank said it was paid, got the email from paypal saying they got the money but I didn't get my gold. I did $500 x2 (I did that so I can claim 20,000 top up reward each time and the other ones below it). Is there anyway i can get my gold (or money back) plus all the rewards i would have got?

lordbooo Publish time 2014-7-25 19:53:42

oh ya s16, char name SlapSally

lordbooo Publish time 2014-7-26 12:49:20

How long does it take to get an answer?

aqtribal Publish time 2014-7-26 15:16:49

yeah i have same problem like you too
i have top up 1200G (30Usd) x5 +400Gx1=6400 Gold
But i only get 1200x4 + 400X2=5200 Gold
And I need my 1200G before the event END
but what,, they really slow at respond,, only know how to take money but cant even solved things like this, i already wait for 2days but they still not give my missing 1200G
really bad management they have.. :@ i need my 1200G return to my account before the 7week at S9 event END ,, so pls return my gold before event END
here was my thread
http://forums.gogames.me/thread-704-1-1.html
pls read and respond and return my missing gold,, 8 hours more before the s9 7week top up event end

noienw Publish time 2014-7-26 15:58:29


General Transaction Information
Transaction Date        07/26/14
Merchant Description        PAYPAL *SHANGHAIYOU
Merchant City        4029357733
Merchant State        CA

I did not get mine neither.
Server US-S6
In game name Noien

noienw Publish time 2014-7-26 16:07:29

I opened a dispute through pay pal for my problem. If it is not resolved, it will become a pay pal dispute. "If the seller does not respond, by the date of Aug 15, 2014 you can escalate it to a PayPal claim."
So which ever out come I get my purchase or my money. I would advise the rest of you to do the same with what ever service you are going through.

lordbooo Publish time 2014-7-26 17:00:49

Ya I just contacted Paypal just in case they don't get back to me.  

noienw Publish time 2014-7-28 21:56:03

May take them awhile but they will get to it. Thank you Charlie :)

lordbooo Publish time 2014-7-29 06:27:20

noienw replied at 2014-7-28 20:56 static/image/common/back.gif
May take them awhile but they will get to it. Thank you Charlie

Ya they helped me. now bad time, only 24h Understandable with time difference.
Pages: [1]
View full version: Didnt get gold from TOP UP