topped up didnt get gold

muffdestr0yer

i topped up using offgamers right before ryoka and still haven't received my purchase. help???

sader1980

i got the same issue exactly and still waiting

momoko88

sader1980 replied at 2019-6-8 01:46
i got the same issue exactly and still waiting

Me as well, asked me to wait till 24hour

Qstamp

Same for me topped up about 12h ago and still no gold trough offgamers (no problems topping up trough safecharge etc). Snow from EU server 660

sader1980

mine also was 12 hours ago...they sent me email that they invastigate it..

KenpachiZaaraki

I got the same problem with gold recharge yesterday
Player: GenJuro

momoko88

1 more hour and it's 24hours for me. Anyone received gold from offgamer already?

sader1980

nope their ecxuse
"Thank you for contacting us! We have forwarded this issue to our respective team to be investigated with the game publisher, kindly await an update from us as our team will get back to you once we have completed the investigation of this issue. You can kindly expect an update during the weekdays as the respective team is not available due to it being the weekends here.

Should you have any enquiries or require any further assistance, please do not hesitate to contact us. We're always ready to assist you the best we can.'
so something tells me it's gonna come monday morning the gold or something...nice one when it's the weekend the offgamers team go for vacation and the write us to their @@

muffdestr0yer

they told me i had to basically wait 24 hours for many attempts even tho it was only one time but yeah im still waiting for my gold been 14 hours

momoko88

muffdestr0yer replied at 2019-6-8 10:35
they told me i had to basically wait 24 hours for many attempts even tho it was only one time but ye ...

Yea exactly same here, i even told them it's my first attempt for the day LOL