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topped up didnt get gold [Copy URL]

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Post time 2019-6-7 21:20:41 |Show all posts
i topped up using offgamers right before ryoka and still haven't received my purchase. help???

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Post time 2019-6-8 01:46:53 |Show all posts
i got the same issue exactly and still waiting

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Post time 2019-6-8 04:48:52 |Show all posts
sader1980 replied at 2019-6-8 01:46
i got the same issue exactly and still waiting

Me as well, asked me to wait till 24hour

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Post time 2019-6-8 05:24:06 |Show all posts
Edited by Qstamp at 2019-6-8 12:31

Same for me topped up about 12h ago and still no gold trough offgamers (no problems topping up trough safecharge etc). Snow from EU server 660

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Post time 2019-6-8 05:31:35 |Show all posts
mine also was 12 hours ago...they sent me email that they invastigate it..

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Post time 2019-6-8 07:59:18 |Show all posts
I got the same problem with gold recharge yesterday
Player: GenJuro

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Post time 2019-6-8 09:52:22 |Show all posts
1 more hour and it's 24hours for me. Anyone received gold from offgamer already?

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Post time 2019-6-8 10:28:02 |Show all posts
Edited by sader1980 at 2019-6-8 10:29

nope their ecxuse
"Thank you for contacting us! We have forwarded this issue to our respective team to be investigated with the game publisher, kindly await an update from us as our team will get back to you once we have completed the investigation of this issue. You can kindly expect an update during the weekdays as the respective team is not available due to it being the weekends here.

Should you have any enquiries or require any further assistance, please do not hesitate to contact us. We're always ready to assist you the best we can.'
so something tells me it's gonna come monday morning the gold or something...nice one when it's the weekend the offgamers team go for vacation and the write us to their @@

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Post time 2019-6-8 10:35:07 |Show all posts
they told me i had to basically wait 24 hours for many attempts even tho it was only one time but yeah im still waiting for my gold been 14 hours

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Post time 2019-6-8 10:40:03 |Show all posts
muffdestr0yer replied at 2019-6-8 10:35
they told me i had to basically wait 24 hours for many attempts even tho it was only one time but ye ...

Yea exactly same here, i even told them it's my first attempt for the day LOL

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