Hogyoku ultimate kido attack vanished

LadyKyojin

I Am haviing really bad experince with support team, i have made several request to help fix my problems etc i just get fobed off even i was promised some compesnation guess what they did not provide details when and how i get it.  

one of the worse complaints i have is that my ultimate hogyoku vanished and all i get is refresh from support team and no other reply you can see the email i sent to support i hope someone from actual support an help me please





Email sent

hi
today i was lucky i got the ultimate kido attack, however it is not showing in my inventory somehow it has vanish im not happy with this as it i hard enough to get it i have used silver and some gold.

i attach a pick of proof i did get it

US s51 Mizuki Riku account name is Ladykyojin

please i need it back

thanks

[email protected]	21 Oct (6 days ago)
to me

Hi please try refresh the page.  (WOW like i never thought of that)

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[email protected]

From: Flawle5sAbs .
Date: 2014-10-21 01:19
To: [email protected]
Subject: missing ultimate hogyoku

Flawle5sAbs	22 Oct (5 days ago)
to support

Hi
i tried all the basic trouble shoot this is a game side problem please can you investigate this item is very hard to come by and i have used a lot of silver and some gold.

farmerford2010

Yes they took my Tier 5 lvl 8 speed stone...... and they always blame this stuff on the player not a glitch game... Reported on paypal