top up problem

kimo77mata

hey

i bought 1$ try smthn , and i didn't find paypal or visa or mastercard payment methods in offgamers (i don't know why ?) so i select paymentwall and did the payment
but no gold

Payment order id : 5940052
Merchant order id : w217019148

pls fix it ASAP i need to top up any amount today to reacive event gift !!!

DeEmEn

what's your in game name and number?

kimo77mata

DeEmEn replied at 2020-4-18 18:33
what's your in game name and number?

K.I.N.G

EU756

DeEmEn

kimo77mata replied at 2020-4-19 02:41
K.I.N.G

EU756

the support checked your record, it only shows offgamers transaction, dont see any from paymentwell.
one on 18th and 2 on 19th.

goku9325

I have the same problem I used $1 to top up and it took it but I never got the gold.

DeEmEn

goku9325 replied at 2020-4-19 23:22
I have the same problem I used $1 to top up and it took it but I never got the gold.

go with offgamer next time if you do $1 top up. Paymentwell probably wont do it.