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1#
Post time 2014-9-18 13:11:03 |Show the author posts only |Descending
Edited by gtlegend at 2014-9-18 12:21

I had a problem recently that i reported via mail to [email protected] i just here to find out if i can expect a response from them there or if i should post my problem here. I saw the "Announcement on account hacking" post and i can assure you my account was not hacked because i didnt share my account information with anyone so please dont ignore my report and pass it up as me being careless. I sent the report by mail  yesterday ‎(Wednesday, ‎September ‎17, ‎2014) when can i expect a response if there will be one?

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2#
Post time 2014-9-18 13:22:38 |Show the author posts only
Please wait for support reply to your e-mail They will get to it as soon as possible.
BLEACH ONLINE SENIOR COMMUNITY OPERATOR
S11 (S10,11,12,13)
Level 114
Sakai
1,055,000 BP 11/25/14

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3#
Post time 2014-9-23 11:33:42 |Show the author posts only
[email protected] replied at 2014-9-18 12:22
Please wait for support reply to your e-mail  They will get to it as soon as possible.

How long do i have to wait exactly? im trying to be patient by not sending more emails or posting in forum, i hope they plan to inform me of what they plan to do even if that is nothing so i would know to stop looking.

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4#
Post time 2014-9-23 16:02:19 |Show the author posts only
gtlegend replied at 2014-9-23 10:33
How long do i have to wait exactly? im trying to be patient by not sending more emails or posting  ...

Should be a few days at most, though they don't work Sat/Sun. If you didn't get an answer try sending another e-mail.
BLEACH ONLINE SENIOR COMMUNITY OPERATOR
S11 (S10,11,12,13)
Level 114
Sakai
1,055,000 BP 11/25/14

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Rank: 1

5#
Post time 2015-2-28 20:10:23 |Show the author posts only
i tried to claim my 7th day reward today but it sent me back to day one what do I do it tells me when I get back to 7 days I wont even get ichigo when I didn't get him in the first place

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