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Money got billed, but no gold recieved [Copy URL]

Rank: 3Rank: 3

Post time 2014-9-29 12:29:45 |Show all posts
Just now i donated 50USD and didnt recieve any gold ingame
EU S2
Plz help

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Rank: 7Rank: 7Rank: 7

Post time 2014-9-29 13:56:18 |Show all posts
Don't use AmoPay for the love of god.....it doesn't always work. If you used Payment Wall sometimes it does the same, or the gold is delayed.

Use the first payment option, it's instant and no reported problems. If you lost money and no gold after a day, the money will be returned within 4-7 days.
BLEACH ONLINE SENIOR COMMUNITY OPERATOR
S11 (S10,11,12,13)
Level 114
Sakai
1,055,000 BP 11/25/14

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Rank: 3Rank: 3

Post time 2014-9-30 14:21:00 |Show all posts
It happened to me today with gate2shop, I sent an email to them but no answer yet, so how long I have to wait and where to complain to get the money back? Gogames or wait for Gate2shop?

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Rank: 1

Post time 2014-10-2 02:58:36 |Show all posts
if you would ask gate2shop, they can confirm you that the payment is successful and can even provide you the order number. the problem here is that gogames.me doesn't respond here

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Rank: 7Rank: 7Rank: 7

Post time 2014-10-2 03:04:14 |Show all posts
tranze12 replied at 2014-10-2 01:58
if you would ask gate2shop, they can confirm you that the payment is successful and can even provide ...

If they confirm it and give you an order number you can give it to go games support and they will fix the issue.
BLEACH ONLINE SENIOR COMMUNITY OPERATOR
S11 (S10,11,12,13)
Level 114
Sakai
1,055,000 BP 11/25/14

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Rank: 1

Post time 2014-10-2 03:07:39 |Show all posts
I wish they would fix it soon cause i already send an email with the order number and I wish that it would not take another 24 hours cause I think many of us are already waiting for it to be fixed like I did wait for 1 day and 2 hours already

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Rank: 2

Post time 2014-10-3 10:34:04 |Show all posts
Edited by Dresdiin at 2014-10-3 15:35

The other day I bought gold 400 gold using paypal, but when I got my bank statement I was charged twice, I only got 400, not 800. Is there anyway for me to either get my money back, or get the other 400 gold I was charged for?

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Rank: 3Rank: 3

Post time 2014-10-16 10:40:40 |Show all posts
everythingswrong@live.com replied at 2014-10-2 02:04
If they confirm it and give you an order number you can give it to go games support and they will  ...

and how many days need wiat my gold, i send the mail whit the order and the pay

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Rank: 2

Post time 2014-10-16 13:04:43 |Show all posts
continue emailing and wait 'i wait 8 days all be good after that'

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Rank: 7Rank: 7Rank: 7

Post time 2014-10-16 16:53:08 |Show all posts
terrorking2 replied at 2014-10-16 09:40
and how many days need wiat my gold, i send the mail whit the order and the pay

If you didn't get it in 24 hours then your money will be returned to the bank within 7-14 days.
BLEACH ONLINE SENIOR COMMUNITY OPERATOR
S11 (S10,11,12,13)
Level 114
Sakai
1,055,000 BP 11/25/14

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