valahraun replied at 2017-12-20 01:57
it was the one where you toped up then could exchange for items once you reached a certain threshold ...
Ultimate Charge... I already got my rewards from that one... exactly at server reset... you didn't get the gold, the hogu, nothing? if you don't have it in an hour or so, I'd for sure contact support on it
When did you top up for first? the top up deadline ends 30 min or 1 hour earlier than server reset so if you tried to wait for last minute you might have actually not gotten it