Customer Service and Bug Report

BlizardStorm

Character name: Neko-Chan
Server Number: US S41
Types: In-game Bugs

zdravkoradev@abv.bg

I am not sure if I got hacked or not but today when I tried to play it showed that I was logged out and when I logged in I had to create a character all over again and I already had a 50lv char? Any suggestions why is that, is it because I logged into a different server and if so how can I find out the server my lv 50 character is on? Thanks in advance.

bayz68er

i cant log in passed the 3 girls 96% , ive sent 3 emails with no response , IGN - Sajin , server EU S21

bayz68er

p.s. i clear my cache everyday , so that's not the problem ......

moonblade969

Character name: Oki Nami
Server Number: EU 06
Typesayment and Vip problem

bayz68er

IGN - Sajin ,
server EU S21
I can log in now but i cant open mail or go to where you would do quests or do daily activities , these are just things i tried before getting annoyed , i don't know what you guys done during this event but the game has went from cool to rubbish

everythingswrong@live.com

bayz68er replied at 2014-9-23 19:08
IGN - Sajin ,
server EU S21
I can log in now but i cant open mail or go to where you would do ques ...

Try clearing your internet cache again, and making sure browser/flash player ect is all updated. Those problems are computer side, not server side.

gtlegend

Atlease not tell lies about getting back to us within 24hours...i sent you an email over a week ago now, i even resent it  later and still no reply. Didnt include the type of problem since i just saw this but that wont make you not see it, will it now?

nalrooz

spatacus12345 replied at 2014-7-24 21:00
Character name:Helios
Server Number:S3
Types:

hi

vorjeauxz

zdravkoradev@abv.bg replied at 2014-9-22 18:55
I am not sure if I got hacked or not but today when I tried to play it showed that I was logged out  ...

Maybe you played to another server?Im not sure though,but that's the only reason I think if no hacked your account.