Customer Service and Bug Report

gonzalo117

a lots buggs...

[email protected]

bugggsss everywhere....

Godufo

Server: Eu S39
Character Name: Omega rugal
I dont have soul hunt menu

Proxyvajra

Character name : Vajra

Server Number : 47

  In event Shinigami Puzzle my cool down was 00:00:00 but when i clicked on to Reveal puzzle for free round, it went to 04:56:00 and started cool down from that point and this was not first time.

Proxyvajra

Proxyvajra replied at 2014-10-15 18:04
Character name : Vajra

Server Number : 47

  Time was stopped at 31:03 so i didn't clicked on button and then i refresh my page.





   After refreshing my page time went up and free button gone.

Pictures were taken with Snagit software that's why my hand ( mouse pointer is not showing in picture ).

DantePoe

US 66 server down i  cant login -.-

alshamsi123

i cant get to play i got a black screen how do i solve it ty i just installed the new version of flash player

[email protected]

Somebody said to clear cache,update flash or downgrade it and try mozilla,opera,e-exp,chrome...it didnt work ....Let say other can do but you can see almost of us cant play and do the instruction for solution the result will be their will be less player in every server or worst their is none.. So the BEST SOLUTION IS... YOU FIX IT THIS GAME not US we just a player and i think you have a expert person to fix this prob.

kurai_tenshi

lol the game was working just fine for me yesterday and then next day I couldn't even get on, idk whats wrong maybe its the weather.

nighthero7

Dear Charlie,

My useraccount is: nighthero7
My character name is: Sawada Nelo
Server: US59

My problem is log-in related. I did all the step recommended by everythingiswrong: I did the update of flashplay, cleared the cache, cleared the DSN (which I didn't even know existed till now), restarted the computer, try multiple browsers Windows 8 and Firefox, and still nothing so far. Everytime I log in, it goes to the blackscreen, where Kon's face appears in the corner, but no loading bar appears at all and it remains unresponsive. I was playing on it earlier on 10/15 and when I logged off to and returned to it later, about 7 hours later, I get this. Could you maybe perhaps, fix the bug if it is such, cause I really don't know what else I can do.

Thanks and much appreciated,
A fan of your Dev teams' game