Customer Service and Bug Report

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    This is not the first time I have had this issue . I was playing the ryoka battles and I get a call and have to leave I come back and have lost almost 100 gold from my account . I understand this is a game and will have bugs but I am a paying player and have spent alot of money on this game . I have lost items that I won , I have paid for the protection stone 2 times already and it has disappeared again . That is 100 gold each time , this is getting very irritating to say the least  and I am about to stop playing this game if I cant get my gold and items back that I spent my hard earned money to buy . I would like to hear back from someone soon and will give you time to research and see I am being 100% on this . The issues started about 30 days ago but the gold disappearing happened @ 20:20 game time when I had to leave , when I came back about 30 min afterwards I noticed my gold disappeared .....I have dealt with the mid war log outs and freezes causing me to lose kills , xp , and prizes , the free game glitches that stopped me from placing in top 3 and losing out on the good prizes , but I will not have my paid for gold and items disappearing. the server is Bleach - EU - EU S56  and my email address is [email protected]  Name is Kiuchi Kazuya on game .

Sofia34111

no puedo comprar mas oro ayuda -.- dicen que soy fraude -.-

prebim33

Hi, i need help, i top-up 50$ but i didnt get any gold

Character name: Anza Mizuki
Server: US S97
type: payment problem

vinnny

my demon ichigo just dissipeard

vinnny

help me please and my first 2 bigging people shiba and iziru help me please

deaththekid4

Lost account on Server eu 9 Spent over $50 on it and disappeared I can show you records that i did indeed purchase items linked to that account Daiske taka is my ign  

ouchiiee

on eu server 87 the hogyoku menu dissapeared.

Masqurane

yeah same in my server too (US 100) - no hogyoku menu

goodjiro

and that they are going to do about it

goodjiro

due to the fact that the menu does not work hogioku half received at the event points. this is not good. Fix the fault