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Author: Charlie
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Customer Service and Bug Report    off [Copy URL]

Rank: 3Rank: 3

211#
Post time 2015-1-14 20:02:03 |Show the author posts only
They moved the bottom icons to the top undet where daily is and stuff. open your eyes and look. Don't just jump on a forum and cry.

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212#
Post time 2015-1-14 20:11:08 |Show the author posts only
[email protected] replied at 2015-1-14 19:02
They moved the bottom icons to the top undet where daily is and stuff. open your eyes and look. Don' ...

It's not there. I'm on two servers, a US and an EU. The US server has it, but the EU server doesn't.

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213#
Post time 2015-1-15 07:29:45 |Show the author posts only
my hollow spirit map didn't open....
server us 89

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214#
Post time 2015-1-15 12:29:18 |Show the author posts only
[email protected] replied at 2015-1-15 06:29
my hollow spirit map didn't open....
server us 89

you need to be lvl70 to be able to do it, atlest that`s how it was. If it was changed no idea.
I got it yesterday though i`m not 70 yet, and when i open it its black. Maybe when i hit 70 it won`t be.

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Rank: 3Rank: 3

215#
Post time 2015-1-15 15:42:18 |Show the author posts only
S109 Ruri'iro Hogyuko is not loading for anyone, we can see hollow souls on our daily list but not the other.  

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216#
Post time 2015-1-16 07:39:14 |Show the author posts only
Edited by fablewings at 2015-1-20 11:45

Character name:Fable
Server Number:S87
Types:
5)     Other problems
Ive sent multiple emails regarding my problem.

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Rank: 1

217#
Post time 2015-1-17 06:08:50 |Show the author posts only
[email protected] replied at 2015-1-15 14:42
S109 Ruri'iro Hogyuko is not loading for anyone, we can see hollow souls on our daily list but not t ...

delete caches ..all history

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Rank: 3Rank: 3

218#
Post time 2015-1-20 16:52:06 |Show the author posts only

Hi, the following is my account details;

IGN - Phoenix
Server - US75

My account have 416 gold (not coupons) but after server reset (00:00am server time) at 19th January (Monday) my account suddenly lost the 400 gold?  I need an explanation about it. Looking forward to hearing from your side soon.

Thank you.

P.S: I hope i dont get a reply saying i bought something/i was lying/trying to scam... I'm a vip6 for what should i scam?

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Rank: 3Rank: 3

219#
Post time 2015-1-20 17:16:45 |Show the author posts only
IGN - Oguri Haru
Server - U59

My server just have a merge and caused alot of problems

i registered for CSB everyday and yet suddenly aft the merge my rankings become 0
When i try to challenge in CSB when its open, it only shows "wrong target challenged" or "challenge in CD"

Can someone look into this?

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Rank: 3Rank: 3

220#
Post time 2015-1-24 10:15:25 |Show the author posts only
Help! My Character is gone in Server 93!

Did the game reset after the server merge . .

Server: US S93
Character: Ozaki Tamaki
Level: 67

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