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Author: Charlie

Customer Service and Bug Report    off [Copy URL]

Rank: 3Rank: 3

Post time 2016-6-8 11:30:32 |Show all posts
Character name: RANK 4 AREA
Server: US - US S318
Type: DOES NOT WORK SCREEN IS BLACK

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Rank: 3Rank: 3

Post time 2016-6-8 20:49:43 |Show all posts
Character name: Ironslayer
Server: US 173
Type: DOES NOT WORK SCREEN IS BLACK

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Post time 2016-6-8 22:50:48 |Show all posts
Server US 165 black screen too, almost 24 hours ..

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Post time 2016-6-8 23:03:02 |Show all posts
US 122 black screen all day!

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Post time 2016-6-9 01:27:26 |Show all posts
Edited by michaellv at 2016-6-9 09:00

US 222 black screen from yesterday!Same to servers 216 till 225!

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Rank: 3Rank: 3

Post time 2016-7-1 06:21:03 |Show all posts
Edited by DevilsNight at 2016-7-1 06:23

Character name: Demonic
Server Number: US S366
Types: In-game bugs, Event glitches, Other issues listed below:

Issues on US S366


IDK if the issues with the merger could have any effect of these issues for US sever 366:


Server shut down and did a reboot, everyone got booted offline for about 2 minutes. Guild War is not inaccessible, I registered at 7:03 server time (19:03) and now I can't Get into the war, since the reboot of the server. Says "Cannot Enter Guild War". So that's kinda sad, any compensation for me?

FYI
No one got points. No system message for the ending of guild war. It's definitely a server/game issue, not my personal system issue.




Along with not being able to do guildwar, you also cannot challenge partner's Cultivation Dojo stages that you BOUGHT from Black Market.

I have 3 challenges remaining, all the stages are avilable to do, and it says "Cannot challenge".

Hopefully Ryoka won't be down for us to do today.

Two glitches in-a-row, very sketchy server issues.

Additionally, the event Ultimate BP, is not recording crystals accurately and is kicking people off the list that have enough crystals to participate and be in the top 10. yet another severe glitch.

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Rank: 1

Post time 2016-11-12 05:44:49 |Show all posts
Character name: Alarmist
Server Number: S125 via facebook
Types:
3)     Payment problems
4)     VIP related problems
Paid $5 USD
Buy 200 Gold
But I did not receive any Gold and it has been more than 24hrs now.
I wanted one more VIP upgrade. But 2 days gone with no reply from forum or email.

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Rank: 3Rank: 3

Post time 2016-12-15 04:33:19 |Show all posts
eu server 148 tazawa hayate
ccs are currupt alignment doesn't work, link forum corrupt and time loading 30 sec for getting the game this is reality of this month on the game,i changed 4 browser no different. no prob pc, line or other. how long it takes to solve the problem?
attachment: You have to Login to download or view attachment(s). No Account?

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Rank: 3Rank: 3

Post time 2017-3-27 09:54:00 |Show all posts
Eur S479 black imposible to join

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Rank: 3Rank: 3

Post time 2017-5-27 09:39:49 |Show all posts
I am unable to access the site.

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