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Author: Charlie

Customer Service and Bug Report    off [Copy URL]

Rank: 3Rank: 3

Post time 2017-5-27 14:22:43 |Show all posts
Character name: Kougami Shin
Server Number: US S87
Types: Payment problems
Paid $5 USD
Buy 200 Gold
But I did not receive any Gold and it has been more than 24hrs now.
Issues on US S87

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Rank: 3Rank: 3

Post time 2017-5-27 16:01:47 |Show all posts
Exact same issue on Server EU491
Character Name: Limebell

Placed the payment today around 10 am CEST but without any received golds.
Paid 5USD

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Rank: 2

Post time 2017-5-27 22:12:06 |Show all posts
i could not get on for the last 24 hours. i had the right address and every thing but it went someplace else. what was going on?

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Post time 2017-5-28 10:33:19 |Show all posts
I haven't been able to get on for over 48 hours, EU S89.

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Post time 2017-11-22 05:36:15 |Show all posts
sorry but i do not know where to write it ..
S536 server hibba. . Someone knows when to be good:?

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Post time 2017-12-1 15:48:21 |Show all posts
Hello
I have 2 hibba cases.
First of all - there was a karakura event - it was 5000 gold - and I bought a zampakuto card - 5000 gold. (zangetsu) i bought. but I did not get it . I looked at the bagg but nowhere is the book. I looked at the zampakuto car in it. some error . but at the karakura event, show that it is bought.
2. error. I'm Vip5 and when i bought the shinigami agent.
there's that reward for 999 gold. I bought the shinigam there but I did not get the shinigam in the bag so I can develop it or I do not know what it is for. If anyone could help me with that thank you or dear admins. as long as I do not get the zippy, I can get at least the amount of money I can get. thank you so much for your work. !!! SOS

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Rank: 3Rank: 3

Post time 2017-12-1 15:49:45 |Show all posts
Hello
I have 2 errors cases.
First of all - there was a karakura event - it was 5000 gold - and I bought a zanpakuto card - 5000 gold. (zangetsu) i bought. but I did not get it . I looked at the bagg but nowhere is the book. I looked at the zanpakuto car in it. some error . but at the karakura event, show that it is bought.
2. error. I'm Vip5 and when i bought the shinigami agent.
there's that reward for 999 gold. I bought the shinigam there but I did not get the shinigam in the bag so I can develop it or I do not know what it is for. If anyone could help me with that thank you or dear admins. as long as I do not get the zippy, I can get at least the amount of money I can get. thank you so much for your work. !!! SOS
server EU . s536
carakter name . Beerus Sama
lv75

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Rank: 3Rank: 3

Post time 2017-12-2 14:13:26 |Show all posts
Swague replied at 2017-12-1 15:49
Hello
I have 2 errors cases.
First of all - there was a karakura event - it was 5000 gold - and I bo ...

me too i bay shingami agent and i dont get the taitel i bay 2 taim

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Rank: 2

Post time 2017-12-20 13:23:11 |Show all posts
Character name: Ichigoku
Server Number:s530
Types:
1)    Event Reward Issue (Ultimate Charge) did not receive mail from system to collect rewards.
I won first place and received nothing

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Rank: 3Rank: 3

Post time 2017-12-21 00:07:35 |Show all posts
I use the Facebook side of the game I am on server 19 on Facebook but ever since the update that they had I cannot log into nor find the game in Facebooks menu for it. I have not been able to get on for over 2 days now I also put in a ticket with Facebook on the issue as well as the gogames ticket site. I also sent an email to the support address given here and it was returned to me as undelivered due to some error If there is a way to fix this ASAP that would be appreciated as I have a lot of time invested on Facebook side and I do not wish to miss the events that are going on now.

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