Customer Service and Bug Report

metalsimya

Character name: Kougami Shin
Server Number: US S87
Types: Payment problems
Paid $5 USD
Buy 200 Gold
But I did not receive any Gold and it has been more than 24hrs now.
Issues on US S87

Matdog

Exact same issue on Server EU491
Character Name: Limebell

Placed the payment today around 10 am CEST but without any received golds.
Paid 5USD

TiberiusFurey

i could not get on for the last 24 hours. i had the right address and every thing but it went someplace else. what was going on?

Saless

I haven't been able to get on for over 48 hours, EU S89.

casanova29

Swague replied at 2017-12-1 15:49
Hello
I have 2 errors cases.
First of all - there was a karakura event - it was 5000 gold - and I bo ...

me too i bay shingami agent and i dont get the taitel i bay 2 taim

valahraun

Character name: Ichigoku
Server Number:s530
Types:
1)    Event Reward Issue (Ultimate Charge) did not receive mail from system to collect rewards.
I won first place and received nothing

Hrdhitter

I use the Facebook side of the game I am on server 19 on Facebook but ever since the update that they had I cannot log into nor find the game in Facebooks menu for it. I have not been able to get on for over 2 days now I also put in a ticket with Facebook on the issue as well as the gogames ticket site. I also sent an email to the support address given here and it was returned to me as undelivered due to some error If there is a way to fix this ASAP that would be appreciated as I have a lot of time invested on Facebook side and I do not wish to miss the events that are going on now.